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Herb Gordon Subaru

Silver Spring, MD

5.0
1,504 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3161 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,504 reviews

June 15, 2024

Always enjoy going to Subaru Briggs Chaney, MD! Luis Prada is the best! Such an awesome name with an awesome customer service! More

by dayagday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Prada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 14, 2024

Michael Carey of Herb Gordon Subaru, Silver Spring, MD. provided helpful, excellent customer service. He made sure that I understood everything that they would be checking and kept me updated on what was g More

by Pami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

June 14, 2024

The team at Herb Gordon Subaru are top-notch! I had been shopping for a new car for over a year and consistently found a generally poor quality of service at most dealerships. Herb Gordon Subaru More

by KP52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership!

June 13, 2024

Best experience for buying my first car! Mo was absolutely fantastic in helping me purchase my first car. He was great at explaining all the different features of each model to make sure I g More

by allysoncrays
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammed Zeidan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Herb Gordon Subaru responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

June 11, 2024

I had a last minute service issue come up on a Saturday and Michael Goodman stayed late to make sure we got the car in and put me in a loaner to get on my way. Really outstanding service! More

by Superbaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

June 11, 2024

Superb customer service: it's what makes a Mike Goodman a Mike Goodman. Always a pleasure. More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Herb Gordon Subaru responded

Hi Carolyn, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

June 10, 2024

Brandon and the team made the car-buying process very enjoyable. Brandon is a great people person and a very nice guy. Marc LaSanta, head of finance, was also very pleasurable to talk to and made the fin More

by aekwall23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc LaSanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Herb Gordon Subaru responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Herb Gordon Subaru so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

June 07, 2024

Herb Gordon consistently provides excellent customer service. Even on a super busy day, they attended to the line of customers in a timely and professional way. I was very impressed that they were able More

by rachit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Herb Gordon Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 05, 2024

Luis P was excellent to work with, highly recommend! He is fast, efficient, professional, knows what he’s doing, I was in-and-out in no time. Thank you Luis! More

by Desi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Prada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Herb Gordon Subaru responded

Hi, thanks for your praise and kind comments about our team. We hope to be of service to you again! Take care!

June 04, 2024

Staff are efficient, customer responsive and reliable. 48,000 mile service was completed in record time. More

by marting579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Prada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know who worked on my car.
Jun 07, 2024 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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