Genesis of Northwest San Antonio

I am from out of state and Obed made the entire transaction easy and quick. Seven days after my first email I was driving off of the lot. Both Obed and Israel went above and beyond to make it a gre transaction easy and quick. Seven days after my first email I was driving off of the lot. Both Obed and Israel went above and beyond to make it a great experience and I cannot recommend them enough. Thank you guys! More

Both the service manager, Jerry, and the driver that took my car for service, Nate, were professional and courteous. The process was painless. I'd give higher than 5 stars if I could. my car for service, Nate, were professional and courteous. The process was painless. I'd give higher than 5 stars if I could. More

Shane Monroe was fantastic! He made the entire purchasing experience easy. He was patient and gave us the time and space to make a decision without any pressure. He was incre He made the entire purchasing experience easy. He was patient and gave us the time and space to make a decision without any pressure. He was incredibly accommodating and went out of his way to make sure that we were happy with our purchase and the purchasing process. The Finance Director, Ken Flynn, was very friendly and knowledgeable. Ken gave us great tips and information while we met with him on financing options. It was a first class car buying experience - we highly recommend Genesis of NW San Antonio! ' More

It’s about time there’s a decent dealership somewhere in central Texas. My previous experiences with Genesis service has absolutely sucked. This is resulting in me trading the vehicle away. Lack of service central Texas. My previous experiences with Genesis service has absolutely sucked. This is resulting in me trading the vehicle away. Lack of service points and TERRIBLE service experience at previous locations. Jerry and this new dealership almost…..ALMOST changed my mind about keeping the vehicle. More

The employees were knowledgeable and very efficient when I came to purchase my current vehicle. I worked with Jordan and Israel who were a huge help. I came to purchase my current vehicle. I worked with Jordan and Israel who were a huge help. More

Jerry Williams provided outstanding service and is an excellent ambassador for the Genesis brand. Thank you! excellent ambassador for the Genesis brand. Thank you! More

Very kind, straight to the point and took care of me where it wasn’t of any inconvenience to me, great service. where it wasn’t of any inconvenience to me, great service. More

Modern, beautiful, state of the arrt technology and convenient location. Loved everything about the experience. convenient location. Loved everything about the experience. More

Great selection of vehicles and Tony was a pleasure to work with. Would recommend to anyone ask for Tony. work with. Would recommend to anyone ask for Tony. More

My rating is due to the outstanding service received from my salesperson - who has continued to provide top notch customer service. Tony has quickly responded to all my inquiries, and I have no doubt he wil my salesperson - who has continued to provide top notch customer service. Tony has quickly responded to all my inquiries, and I have no doubt he will continue to do so. As for the pricing and & warranty process, I found it confusing and I received a notice that I was turned down for credit when I never applied -- I paid cash for my GV80. Getting my final vehicle registration was a debacle. I received a call that my plates were in. Since I was transferring handicap plates, I asked for the registration to be mailed. After about a week, I called Tony to follow-up, and he was told they did not mail plates or registration. I drove all the way over only to discover that they had, in fact, mailed the registration of my handicapped plates. Tony was also the person who ensured I received my Wash Tub membership. More