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Executive Jeep
North Haven, CT
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Fast professional service, very friendly. Gary filled me in on all the work that was needed and expected costs. Gary filled me in on all the work that was needed and expected costs. More
Great service. I would recommend this dealer to my friends. Also quick response to my needs. I would recommend this dealer to my friends. Also quick response to my needs. More
Did not call me to confirm price of work, overcharged for labor and parts by a lot. Called to talk to manager, never bothered to call me back. I had two more purchased oil changes through mopar so maybe the labor and parts by a lot. Called to talk to manager, never bothered to call me back. I had two more purchased oil changes through mopar so maybe the price gouging was to make up for their loss of revenue. Very dissapointed and will never return to this location. I was going to trade in my jeep this fall for a newer model at this location but now I am looking at alternative vehicles. More
Meeting Gary was very nice. He was very polite, took care of all my needs as I told him I will be back in September hopefully to buy a Nissan He was very polite, took care of all my needs as I told him I will be back in September hopefully to buy a Nissan More
Customer service is very good, mechanical issues are explained and details of work to be done and the cost is provided. explained and details of work to be done and the cost is provided. More
Jason’s awesome! Very thorough and a great communicator. Car is always ready when he says it will be. Doesn’t try to sell me unnecessary services and has earned my tr Very thorough and a great communicator. Car is always ready when he says it will be. Doesn’t try to sell me unnecessary services and has earned my trust. Went above and behind to assist me with a compression issue, which I greatly appreciate. More
Gary was super helpful and cared about making sure we had a good experience. He’s and excellent advisor! a good experience. He’s and excellent advisor! More
I LIKE YOUR SERVICE ALWAYS BUT YOU'RE PAYMENT IS VERY EXPENSIVE SO I NEED DESCOUNT. EXPENSIVE SO I NEED DESCOUNT. More
Pricing on labor is exorbitant. The same testing elsewhere would have been 1 hour not a 4 hour charge on top of the diagnostic test. The dealership was unwilling to price reasonable The same testing elsewhere would have been 1 hour not a 4 hour charge on top of the diagnostic test. The dealership was unwilling to price reasonable given I wanted to do the repairs. Overall there was dishonesty.I would never do business there. More
Duration of service took longer than what was expected. Appointment scheduled at 1030 and didn’t walk out till nearly four hours later. An audible sound is coming from suspension that was not previousl Appointment scheduled at 1030 and didn’t walk out till nearly four hours later. An audible sound is coming from suspension that was not previously there nor a concern when brought for original concern. Isn’t the first time I dealt with a similar issue with this shop. More