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Andrew Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
6,402 Reviews
Andrew Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award . At Andrew Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership. Directions to Andrew Toyota In Milwaukee, WI: Please program your GPS to 1620 West Silver Spring Drive, Glendale, WI 53209. We are just four blocks west of Bayshore Town Center. Stay on the road until you reach the Toyota sign and then pull-up to the large white and red Toyota building. After parking make your way inside and to the left. There you will find our large sales desk where you may ask for your Andrew Toyota Scion Associate.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,402 reviews

June 16, 2024

Great Service. Willie kept me well informed on the progress of my repair. I was pleased with the work and the cost. More

by jnelsonhr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2024 -

Andrew Toyota responded

Hi, Thank you for your feedback! We're glad to hear that Willie provided you with great service and kept you well informed throughout your repair. If you have any more comments or if there's anything else we can assist you with, please feel free to reach out.

Helpful
June 15, 2024

Prompt, courteous, knowledgeable, informative and concerned that I was fully aware of my options and that I was completely satisfied. More

by Jantheman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2024 -

Andrew Toyota responded

Hi, Thank you for your kind words! We're delighted to hear that you had a positive experience with us at Andrew Toyota. We strive to provide prompt, courteous, knowledgeable, and informative service to ensure our customers are fully satisfied. If there's anything else we can assist you with, please don't hesitate to reach out.

Helpful
June 15, 2024

Outstanding customer service from everyone at the dealership, I like to take my vehicle here for service on account of the service I receive. More

by gbrinkman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2024 -

Andrew Toyota responded

Hi, Thank you for your feedback! We're thrilled to hear that you received outstanding customer service from everyone at Andrew Toyota. We appreciate your loyalty and trust in us for servicing your vehicle. If there's anything else we can do for you, please feel free to reach out.

Helpful
June 14, 2024

The whole operation was friendly yet professional and efficient. It was not the painful, stressful experience I was anticipating. More

by SUEANDER618
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Coroian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2024 -

Andrew Toyota responded

Hi, Thank you for your feedback! We're thrilled to hear that your experience at Andrew Toyota was friendly, professional, and efficient. We strive to make car-buying a positive experience, and we're glad we could exceed your expectations. If there's anything else we can assist you with, please feel free to reach out.

Helpful
June 14, 2024

Excellent negotiation experience over several weeks before coming in to the dealer. This minimized the face time in completing the paperwork when I came in to pick up the car, the salesperson Jessi, wa More

by Finwiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Oppermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessi Cliffer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2024 -

Andrew Toyota responded

Hi, Thank you for sharing your experience! We're glad to hear that you had an excellent negotiation process and efficient paperwork completion with Jessi at Andrew Toyota. We apologize for the tire pressure oversight but are pleased that overall, you're satisfied with your Tacoma Limited purchase. If you have any more comments or need further assistance, please feel free to let us know.

Helpful
June 13, 2024

Very professional. Work was done in a timely manner. No complaints. Staff was very courteous and helpful. More

by mimiruss64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Andrew Toyota responded

Hi, Thank you for your feedback! We're delighted to hear that you found our service very professional, timely, and with courteous staff. We appreciate your business and look forward to serving you again at Andrew Toyota.

Helpful
June 13, 2024

The service environment is friendly. Thank you for cleaning the front end interior of the car. I wish you bring back washing of the vehicle after servicing. A cup of coffee while waiting More

by Ljgomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Andrew Toyota responded

Hi, Thank you for your feedback! We're glad to hear that you found our service environment friendly and enjoyed the coffee while waiting. We appreciate your suggestion regarding washing vehicles after servicing and will take it into consideration. We look forward to serving you again at Andrew Toyota.

Helpful
June 13, 2024

I got a call for my 5000 mile oil change is what the lady on the phone told me, but when I got there and the service writer told me was no it was only for a tire rotation and top off the fluids. Had I known More

by FIVE-CENT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Windom
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Andrew Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Helpful
June 11, 2024

Jessie was awesome and helped me get a deal done on a very tough to find 4Runner Off Road Pro. More

by Peter.c.lee11
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessi Cliffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Andrew Toyota responded

Hi Peter, Thank you for your feedback! We're thrilled to hear that Jessie was awesome in assisting you with your 4Runner Off Road Pro. We appreciate your business and hope you enjoy your new ride!

Helpful
June 10, 2024

They are very thorough and knowledgeable! The care and concern shown to us was most appreciated. More

by GEOCARMAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2024 -

Andrew Toyota responded

Hi, Thank you for your feedback! We're delighted to hear that you found our team at Andrew Toyota to be thorough and knowledgeable. We appreciate your kind words about the care and concern shown to you during your visit. If you have any further questions or need assistance, feel free to reach out.

Helpful
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