Just wanted to take the a moment to give a huge shoutout - TyroneShoelacez
Just wanted to take the a moment to give a huge shoutout to Micheal, Stephen, Anthony & rest of team over at Galpin Honda.
I recently had the pleasure of purchasing a car from this dealership, and I must say, the experience was outstanding. Micheal and Stephen went above and beyond to ensure that I found the perfect vehicle to meet my needs. This has probably been my 3rd time working with Mr. Fogelman, and I’m astonished and reminded every time of exactly why I keep returning; I am always truly impressed with his professionalism, transparency, and dedication to helping to the best of his ability. First time working with Stephen, but I can tell he’s possesses the same traits that make an excellent salesman/representative.
Stephen took the time to listen to what I was looking for in a car and showed me several options that fit my criteria. He was incredibly knowledgeable about the different makes and models and answered all of my questions with patience and expertise.
Once I had selected a car, Micheal and Anthony guided me through the purchasing process with ease. Both realistic and straightforward about pricing/financing options, making sure that I understood every step of the process. Their attention to detail and commitment to customer satisfaction made me feel confident in my decision.
What’s more; They even coordinated a last minute plan to deliver my vehicle to my house that night, as I realized that I had been borrowing a relatives car and drove out without someone to take said car home.
Dealerships have always been a place that most dread; conjuring up thoughts of uneasy, high pressure talks with pushy, phony salesmen. But here, has yet to be the case. In all my dealings with many team members, everyone urges you to take your time and really feel comfortable and confident with your choices, or suggest other routes to find you exactly what you want. I understand that it’s kinda in the clause of a representatives job to be personable, but there’s always that hint of insincerity that leads to consistently feeling like you’re being ripped off In someway or another. Again, I can say without a doubt, you won’t find that here, as you can sense the non-competitive, tight knit closeness of the entire team as if they’re family…
Family, that’s willing to take you in and treat you as one of their own.
Overall, I yet again, couldn't be happier with my experience at this dealership. Micheal, Stephen and Anthony truly provided exceptional service that outclassed & transcended what many think of as the typical car buying experience. I would highly recommend them to anyone in the market for a new car. Thank you all for making this such a positive experience!
-Josh C.
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