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Westside Lexus

Houston, TX

4.9
6,408 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,408 reviews

June 02, 2024

David Wasaff did a good job. Took time on the test drive to answer questions. He answered questions by email over the weekend. I noticed when I go my vehicle home I was missing More

by KINGSWIN737
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Fantastic service with professional etiquette. We didn’t feel that any of our time was wasted. More

by tcow17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Very fast and very easy dealership experience. Would buy a car at this location again. More

by Calvin Nguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Alex Owens was so patient and helped us through the Iphone process. Beautiful facility! Thank you. More

by gaylepeury
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Westside Lexus responded

Thank you for sharing your kind words for Alex and leaving Westside Lexus a five-star review!

May 31, 2024

Great experience with my services here at Westside Lexus. Daniel was very professional and friendly. Highly recommended! More

by hannaquan99@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Westside Lexus responded

Thank you for the high recommendation! We're glad to hear Daniel provided a professional and friendly experience at Westside Lexus. We appreciate your support!

May 31, 2024

Brook was very attentive, informative, and made sure the transaction process went very smoothly for me. More

by marinasaitoh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Westside Lexus responded

Thank you for sharing your experience, Marina! We're glad to hear Brook provided attentive and informative service at Westside Lexus, making the transaction smooth. Enjoy your new vehicle!

May 31, 2024

Edwar was great from start to finish. We are very happy with the service provided. More

by CALLUMLAWRENCE1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Well organized dealership. Walking in you feel you have entered another level of dealership experience. Nellie was super professional and helpful throughout the process. More

by CARLOS_4709
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Westside Lexus responded

Carlos, we're delighted to hear that Nellie and the team at Westside Lexus provided you with a top-notch experience. Thanks for sharing your feedback!

May 30, 2024

Everyone I have met has been friendly, professional and focused on the customer. Jim Fikaris was exceptional and I appreciate his efforts on my behalf. More

by GLYNDAUNDERWOOD3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Westside Lexus responded

Thank you for sharing your experience! We're delighted to hear that Jim and the team at Westside Lexus provided friendly, professional service. We appreciate your support!

May 30, 2024

Jeffery Byers is the BEST ! !!!! He was incredibly attentive, patient in explaining all options for our purchase, and a 1st class gentleman to work with. I highly recommend Jef More

by Tony Sanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Westside Lexus responded

Tony, we're delighted to hear that Jeffery provided such exceptional service at Westside Lexus. Thanks for the high recommendation and your continued support!

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