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Rallye Lexus

Glen Cove, NY

4.8
2,884 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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20 Cedar Swamp Rd

Glen Cove, NY

11542

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Showing 2,884 reviews

June 02, 2024

My car was damaged at the car wash. You guys are telling me otherwise, which are unacceptable. More

by kayemnot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joanna Oates
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

The dealership is excellent people are very friendly anybody to talk to is a great spot to hang out More

by ROBERTCHIU5702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

They made this an easy and painless process. This was the quickest car buying process I have ever experienced. More

by REAMER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Prompt service and very professional would definitely come back and recommend to my friends and family More

by TCHENG08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

May 29, 2024

Helpful and efficient, without being pushy-which is importance to me. I do not like to be pressured into buying extra services. More

by CANCO2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

May 29, 2024

AT FIRST, THE INITIAL GREETER WAS A BIT CURT AND NOT OVERLY RECEPTIVE. THINGS DID GET BETTER. More

by JLOGO
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Rallye Lexus responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. James Quinlan 516-676-8686

May 28, 2024

I love using Rallye Lexus service, even though its a distance from my home, Rallye always accommodates me. More

by NOFACE34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

May 22, 2024

Lauren Hu is absolutely fabulous. I came in because my lease is up and i walked out with a brand new car the same day. She couldn't do enough to help me. I would advise you all to ask More

by jack
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Stefanie Horn 516-676-4000

May 22, 2024

I have Lexus to be sooooo reliable. Considering I have my Lexus eons and never felt I had to go elsewheres for any thing to be taken care of thats saying alot for my 87years. More

by JMNDDS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Rallye Lexus responded

Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

May 22, 2024

Originally I went to another dealer that is around the corner from me and had such a bad experience, so I told my friend and she recommended Lauren. I'm so happy she did! I reached out to her by email an More

by happynewowner
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Rallye Lexus responded

Thanks for your feedback on your recent visit to Rallye Lexus. It's great to hear that we were able to assist you and that you had such a positive experience. Stefanie Horn 516-676-4000

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