Napoli Kia
Milford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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The customer service is excellent. I am glad I purchased my vehicle from KIA. I will recommend KIA to others. I am glad I purchased my vehicle from KIA. I will recommend KIA to others. More
Courtney, my service advisor, and Ruben, the service manager, both went above and beyond to help my get my car back on the road the Friday before the Memorial Day holiday. I showed up hours later than manager, both went above and beyond to help my get my car back on the road the Friday before the Memorial Day holiday. I showed up hours later than Courtney had me scheduled for but one of their techs agreed to stay late on a holiday Friday to help me. This is an amazing group of people working the service department at Napoli in Milford ct. They are not my regular dealership but I think I should reconsider that decision and start having their service department take care of all my Kia vehicles. More
The best dealership I have ever experienced! !! Dave knew what I needed before I knew it!!! He found me the perfect car and I am forever grateful!!!! !! Dave knew what I needed before I knew it!!! He found me the perfect car and I am forever grateful!!!! More
Really great dealership and great people! Awesome inventory of cars, and very clean inside. Very helpful workers Awesome inventory of cars, and very clean inside. Very helpful workers More
Went for an inspection, everything passed. Pulled off and noticed the car started to stall, wouldn’t pick up speed, a burning smell. Took it back and now they said it the breaks. Which I don’t Pulled off and noticed the car started to stall, wouldn’t pick up speed, a burning smell. Took it back and now they said it the breaks. Which I don’t understand. My car was working fine when I bought it in More
I had my Kia Sportage 15000 mile service done this week. My appointment went as planned, I was kept updated with a video of the service. The waiting room is clean and comfortable and Marissa, my service wri My appointment went as planned, I was kept updated with a video of the service. The waiting room is clean and comfortable and Marissa, my service writer was pleasant and walked me to my car when completed. I was very satisfied with everything. More
Extremely friendly . Very helpful . Hard workers . Get the job done right . I appreciate them all. Thankyou Jen and the mechanics at Kia of Milford . Very helpful . Hard workers . Get the job done right . I appreciate them all. Thankyou Jen and the mechanics at Kia of Milford . More
they are very good customer service ,kind and very helpful, simple and care about your need nothing to say wrong about them helpful, simple and care about your need nothing to say wrong about them More
Very accommodating. Made sure I knew what needed to be done and how much it would cost Made sure I knew what needed to be done and how much it would cost More