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Lithia Chrysler Jeep of Reno

Reno, NV

4.7
1,948 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 1,948 reviews

June 02, 2024

We are from Nebraska and my 2500 ram coded. The dealership worked the truck in and had it ready in three days BRAVOS AND THANKS More

by brownpurveying
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

The guys did a great job of accessing the problems and doing the best to fix them! I’d use them again anytime and the service advisor was a great one! More

by J.HARRAH
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback on our service team at Lithia Chrysler Jeep of Reno. We appreciate your comments and look forward to continuing to provide great service.

June 01, 2024

Bob and Ben took a bad situation and made things right I’m extremely satisfied how quickly my issue was resolved. I have been going there for over 6 years since my jeep was new and always treated well. More

by badazzz65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben
June 01, 2024

Charlie is always most professional and knows how to take care of my 25 year old cherokee More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. It's great to know our team is meeting your expectations with your Cherokee. We appreciate your feedback and value having you as a customer.

June 01, 2024

The service dept fixed the wrong part on my jeep. The problem still exists and I don’t have time to bring it back in. More

by Chrisasalerno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Charlie well prepared. Clean waiting area. All staff friendly. Work completed as described and correctly More

by tyoung20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for highlighting the cleanliness and friendliness at Lithia Chrysler Jeep of Reno. We are glad to hear that your service was completed satisfactorily.

June 01, 2024

Very helpful to the needs of the customer will advice and willing to.help the customer to their needs of services . More

by JoeG.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Jun 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback about the service at Lithia Chrysler Jeep of Reno. We appreciate your recognition of our team's dedication to meeting customer needs. Feel free to reach out for any further assistance.

June 01, 2024

Robert Pearce has been very helpful in taking care of my jeep. Robert thanks again for all your help. More

by WILLGOMez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that our team was able to assist you effectively with your Jeep needs at Lithia Chrysler Jeep of Reno. Thank you for sharing your positive experience. We appreciate your feedback and look forward to assisting you again.

June 01, 2024

Bob was very knowledgeable and kept me informed along the way. Shop was clean and well organized. More

by tsmith.shc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback. It's great to hear that our team provided helpful service and that you appreciated the cleanliness of our shop at Lithia Chrysler Jeep of Reno. Your satisfaction is important to us.

June 01, 2024

Service writers in the past have been horrible with communication. Bob was the first pleasant service experience I’ve had there. More

by etahnwolfe38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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