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Kendall Honda

Eugene, OR

3.6
112 Reviews

846 Goodpasture Island Road

Eugene, OR

97401

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Showing 112 reviews

April 26, 2024

I purchased my Honda CRV through Kendall Honda here in Eugene. I wanted to say that Ian Jarvis in the service department is extremely helpful and professional. I went in to have my vehicle serviced and he More

by colette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Jarvis
Apr 30, 2024 -

Kendall Honda responded

Colette, we are glad we could help!

September 08, 2023

I pay to have a monthly car wash with credit card, after horrible service by them most of the time close or waiting for 1/2 hours because of short of people working there, I went twice to the office to canc More

by rbrondarbit17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Marlatt
Sep 19, 2023 -

Kendall Honda responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at 541-335-4347. We look forward to hearing from you.

June 08, 2023

I bought a 2020 Honda Fit here in April 2023. I have had very bad experiences with other dealerships, from strong arm sales (at one point a dealer held my keys hostage for hours) and it has made More

by Jessica_hannah
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lee
March 23, 2023

Kendall Honda has reached out to me to rectify the issues. I will update this review as the problems are addressed. I bought a brand new car March 2023, through them and it was the worst car buyi More

by Shauna Arithson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bethany, Cameron, Dan, Gary
Mar 29, 2023 -

Kendall Honda responded

We appreciate your feedback. Thank you for taking the time to talk with our staff. Thank you and have a great day!

December 13, 2022

I went into Kendall Honda to buy an VW Alltrack. Derek Ruiz at Kendall Ford in Bend was extremely helpful and instrumental in helping me find what i wanted and provided me with information regarding More

by Donald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Thill, Daniel Cagle, Jake Rand, Derek Ruiz
Dec 15, 2022 -

Kendall Honda responded

Donald, thank you for your kind review; we are happy to pass along your comments to the team here at Kendall Honda!

October 10, 2022

BEWARE the epic shuttle fail, which left me stranded at the mall and I had to walk back to the Honda dealership. No one seemed to be able to reach the shuttle driver or know where the shuttle was. Also if More

by Marianne P.
Recommend Dealer
No
Employees Worked With
The entire service department
Oct 12, 2022 -

Kendall Honda responded

Hello, our Service Manager, Mike M, will be reaching out to you shortly to address your concerns regarding your experience. Thank you and we look forward to speaking with you.

July 16, 2022

Sasha is an excellent salesman. On a scale of ten, I give him a fifteen. He was polite, helpful, friendly, and easy to work with. More

by jeromev
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sasha
Jul 19, 2022 -

Kendall Honda responded

We couldn’t be happier that Sasha provided you with a great car buying experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2022

Very friendly sales staff! ! Great to work with!! Highly recommend for a quick and easy transaction. More

by debbie10467
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brycen Hill
Apr 28, 2022 -

Kendall Honda responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

February 18, 2022

Sales Great. Specially,repeated home address NOT mailing address.PO BOX. Kendall DID NOT fwd Honda financing. Rec'd no billing docs from financing.FRUSTRATED, More

by blackpointsurfer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales. Finance mgr...
Feb 22, 2022 -

Kendall Honda responded

Our General Manager, Gary, would really like to speak with you more regarding this matter. Please reach out to us at (541) 335-4347 at your convenience. We look forward to hearing from you.

February 07, 2022

had a very good experience with madison lane she stay in contact with me via email and ended up suggesting the perfect car for my needs. she and btycen hill got me into my new car and i am very pleased. t More

by meyer1946c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
madiso lane,brycen hill
Feb 11, 2022 -

Kendall Honda responded

We couldn’t be happier that we provided you with a great experience!

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