Janesville Kia
Janesville, WI
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 165 reviews
I didn't appreciate the add on charges, particularly the 400 anti theft charge. Ridiculous. I was livid when I saw it and made it very clear I wouldn't pay it. The salesperson also misrepresented some fact 400 anti theft charge. Ridiculous. I was livid when I saw it and made it very clear I wouldn't pay it. The salesperson also misrepresented some facts on another make of vehicle I was interested in, I'm guessing so I'd purchase one particular vehicle. I contacted my salesperson less than 24 hours after the sale to ask for a users manual, it was not in the car. There are many features and bells and whistles where a user manual would be great to have. He never responded to me. I guess once the sale was made, he didn't care. Picture the stereotype of a car salesman - that was the salesman I had as well as the Sales Manager. Annoying as xxxx. I will never go back to this dealership. More
Easy to set up and drop off car for appointments convenient online option to make appointments convenient online option to make appointments More
Quick service, in and out in a few hours. Lovely lobby to wait in doesn't hurt. Lovely lobby to wait in doesn't hurt. More
I’m never disappointed when I bring my car to Kia Janesville. I live in Rockford, Illinois and take the 40 minute drive because of the friendly service and the genuine care they show for my car. And Janesville. I live in Rockford, Illinois and take the 40 minute drive because of the friendly service and the genuine care they show for my car. And the complimentary car wash is the cherry on top. This boat I was greeted by Emily and she was absolutely wonderful. More
They really helped me get a good car for a nice price and understood my needs and situation! Would recommend!!! understood my needs and situation! Would recommend!!! More
The process was fast once the decision was made to purchase a specific car. Got me in and out in a pretty decent time. Some sales people were more knowledgeable than others, but that's expected. Clean purchase a specific car. Got me in and out in a pretty decent time. Some sales people were more knowledgeable than others, but that's expected. Clean, bright facility. More
I told them I was preapproved for a loan at Summit Credit Union at 8% interest rate. I stated this several times. Since they worked with Summit I thought it would be fine to handle things at the dealershi Union at 8% interest rate. I stated this several times. Since they worked with Summit I thought it would be fine to handle things at the dealership. Summit had also told me I could handle things at the dealership if they were a company that used Summit. When I got back to the finance office they had set me up with Landmark at 10.5% interest. They had also applied at UW Credit Union and Advia. Imagine my surprise when I got notices in the mail from Lenders I would never use and one I had never heard of. I believe my credit rating was damaged. I wish I had never walked into that dealership. I am looking into the legality of what was done to me. At the very least I consider their behavior lacking in good faith, unethical and down right shady. I did get my loan with Summit. More
Very cooperative, low pressure negotiation. Financing was one of the smoothest I've experienced. Thanks Financing was one of the smoothest I've experienced. Thanks More