HGreg Nissan Buena Park

Roberto is good guy. Made appointment online, called when I arrived. He came out to greet me and it felt like I was talking to a human not a sales guy. Made appointment online, called when I arrived. He came out to greet me and it felt like I was talking to a human not a sales guy. More

It scary reading reviews and not knowing if it's just people who did not get their way, truly got mistreated or just like to complain. I took a chance and got great service. Kimberly helped me through th people who did not get their way, truly got mistreated or just like to complain. I took a chance and got great service. Kimberly helped me through the process. She did not lie to me even with those dam accessories. When I got to the appointment she was busy but introduced herself and Billy took great care of me. More

I visited this Nissan dealership yesterday with the intention of purchasing a cargo car. However, this experience left me very uneasy and worried about potential serious consequences. First, despite c intention of purchasing a cargo car. However, this experience left me very uneasy and worried about potential serious consequences. First, despite clearly advertising a specific price, when I arrived, they refused to sell the car at that price and forced us to purchase 3000+ additional service or protection, otherwise, they wouldn't sell the car to us. This blatant price fraud and coercive sales tactics made me highly suspicious of their integrity. More worryingly, after providing all the personal information for a credit check, they claimed they couldn't find my credit record and requested my wife's Social Security Number and other personal information, ultimately making us apply for a joint loan. That same evening, I had my loan officer check my credit score again, which came back almost 800 scores, showing no issues at all. This made me even more suspicious of their motives! What concerns me the most is that this dishonest company took all of our personal information. I am extremely worried they might misuse our credit information, possibly involving credit fraud. My loan officer, who was also very surprised by my experience. To protect myself and my family, I consider to seek legal advice. I strongly advise other potential customers to be highly cautious when dealing with this dealership and ensure that their personal information is well-protected. I sincerely hope Nissan will address this issue, cherish its reputation, and take appropriate measures to ensure such situations do not happen again. More

I have to say thank you to Kevin for his great customer service and listening to what I wanted. I was able to leave with my 2024 Nissan Sentra I appreciate what the team was able to do for me.Buena Park Te service and listening to what I wanted. I was able to leave with my 2024 Nissan Sentra I appreciate what the team was able to do for me.Buena Park Team are very helpful , professional , and great customer service . Thank you Kevin and everyone who helped us. I would recommend KEVIN TO ANY CUSTOMER. More

If you're in search of an honest dealership, steer clear of this one. They lure customers with lower prices online, only to spring unexpected fees upon them during the test drive—$3000 for accessories that of this one. They lure customers with lower prices online, only to spring unexpected fees upon them during the test drive—$3000 for accessories that are supposedly already installed in the vehicle. Even presenting evidence of agreed-upon prices, their insistence on additional charges, admitting it's just "business as usual," left me feeling utterly deceived. Disappointed, I left without making a purchase. On my way home, I stumbled upon Puente Hills Hyundai, where pricing transparency was refreshing. No hidden fees, just straightforward service. However, the only good things at the deceptive dealership would be the potential tax credit if buying an electric car, can apply at the point of sales. (From what they said) More

Was just there today to buy a used truck, had my own lown. They did not like that. They wanted to use there bank with 12% interest and then lied about another buyer was there with a cash offer for same lown. They did not like that. They wanted to use there bank with 12% interest and then lied about another buyer was there with a cash offer for same vehicle. Was weird. Liers and rip offs. Run don't look back. More

Bad business practices. When I called I spoke to an employee by the name of Eddie, and on that phone conversation I was told that everything was was inspected and in good wo When I called I spoke to an employee by the name of Eddie, and on that phone conversation I was told that everything was was inspected and in good working condition, and that the battery was even changed. Once I purchased the vehicle I was told by the Manager that I would receive a full tank of gas, and one of the employees would drive my car home. 0nce I received the car it was under a half tank of gas and nothing had been fixed on this vehicle. If I could leave this dealership a ZERO I would be I couldn't More

Drove up from Irvine to test drive a Chevy Spark here. Then sat for 2 hours while they pulled my credit; their offer included some $3000 option for a tracking device. Told them to kick rocks and left. Fol Then sat for 2 hours while they pulled my credit; their offer included some $3000 option for a tracking device. Told them to kick rocks and left. Following week I noticed they had pulled my credit 8 times. Don’t go to this dealership. More

I went to this dealership after Car Gurus showed a discounted price that matched the dealership website. This markdown was on for a few days. During the test drive the sales person said that all use discounted price that matched the dealership website. This markdown was on for a few days. During the test drive the sales person said that all used cars come with a $3,000 "Guardian" package. Went back to the dealership and they quoted me a price of approximately $2,500 more than what was on their website. When I asked about the difference, they said that they must have just marked it down. I left. I tried to buy local and this dealership is the classic bait and switch with nonsense dealer add-ons. I recommend you stay away. I left the name of John Doe in the dealer comments, because I'm not going to call anyone out specifically. These are dealership tactics, and not the fault of the salesperson. More

Awful experience. This is coming from someone who works at a dealership. Do not buy used cars from dealership. They bait you by putting a cheaper price online and then This is coming from someone who works at a dealership. Do not buy used cars from dealership. They bait you by putting a cheaper price online and then adding $3,000 more for “GPS and Accessories not listed on website” I bought my 2023 KIA Soul from here and it was damaged, missing spare tire and trunk cargo cover. I paid $1,000 to have the front bumper replaced and they glued it back together. Looks awful and it’s not what I asked for. More