Crevier BMW
Santa Ana, CA
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Fantastic customer service, hassle free and straightforward. I would definitely recommend this dealership. My salesman, christian went above and beyond. straightforward. I would definitely recommend this dealership. My salesman, christian went above and beyond. More
Service advisor Matt did a terrific job. I recommended him to anyone. crevier BMW is always give me terrific service for 10 years plus both in-service and sales I recommended him to anyone. crevier BMW is always give me terrific service for 10 years plus both in-service and sales More
I came in to Crevier to buy out my lease. This was the best car buying experience ever! My sales advisor was Kenneth Wang. He was super helpful and made me feel comfortable during the entire This was the best car buying experience ever! My sales advisor was Kenneth Wang. He was super helpful and made me feel comfortable during the entire process. I definitely recommend Crevier BMW and Kenny to anyone who needs to buy or lease a BMW. The finance manager Baltazar was also very helpful and gave me a great deal on the extended warranty and maintenance package. Overall the entire experience was very positive. More
As far as I am concerned Crevier BMW is the best dealership I have ever come across. This is due to the leadership and values the Penske family believes in. In addition due to employees such as Paul dealership I have ever come across. This is due to the leadership and values the Penske family believes in. In addition due to employees such as Paul Cox who goes above and beyond to ensure the customer is well taken care of and is happy. More
They over deliver and under promise ! We thrilled with Crevier and our advisor Rudy. We’ve never been happier with the service we received at Crevier. They fixed my bumper better than pro We thrilled with Crevier and our advisor Rudy. We’ve never been happier with the service we received at Crevier. They fixed my bumper better than promised and it was less expensive than quoted. More
OUTSTANDING DEALERSHIP! !!! This is my second review in 3 years with Crevier BMW. I came back to trade in my lease early for something different and the entire experience was !!! This is my second review in 3 years with Crevier BMW. I came back to trade in my lease early for something different and the entire experience was flawless. Crevier BMW definitely goes above and beyond. I have had the pleasure to work with Faraz Louie a second time and the man does NOT disappoint. He has all the knowledge and information on every vehicle on their lot, he takes the time to listen to your wants, he makes you feel comfortable during the entire process whether if you are there only to get questions answered or if you’re their to purchase. Never once have I felt that pushy sells-man vibe from anyone at Crevier BMW. All the staff is so kind, they come around to introduce themselves, they offer you coffee from their Starbucks store located inside the dealership. Everyone there seems to devote their time in making your experience a great one. If you are looking at buying a BMW I suggest coming to this location to do business. You won’t be disappointed with their service and their large inventory. Make sure you ask for Faraz Louie. More
I bought a CPO SUV sight unseen. Jason was incredibly helpful and displayed the highest integrity. Very happy with the positive experience. Highly recommend. Jason was incredibly helpful and displayed the highest integrity. Very happy with the positive experience. Highly recommend. More
Title: Exceptional Service from an Honest and Hardworking Salesperson We were in search for a vehicle, and made a connection via email with Elle at Crevier BMW. We decided to take a chance and make the lo Salesperson We were in search for a vehicle, and made a connection via email with Elle at Crevier BMW. We decided to take a chance and make the long drive to the dealership to see the car. During our travels there we were negotiating via email. Upon our arrivals we were met by Mark. We did let him know we were in negotiations with Elle via email but wanted to check out the car to ensure it was in good condition. Mark persisted that we test drive the car. My brother went with Mark while I negotiated with Elle. Upon their returned, I had received an email from Peter Lam rejecting the offer and unwilling to negotiate. I did informed Mark that we were not moving forward due to the email I'd received. Mark worked his magic! It was such a pleasure working with Mark Holmes, a salesperson at Crevier BMW. From the moment we stepped into the dealership, Mark's genuine kindness and dedication stood out. Here’s why I highly recommend him: 1. Honesty: Mark's and Hernen (Manager) were refreshingly transparent throughout the entire process. He didn’t sugarcoat anything or push unnecessary add-ons. His integrity made us feel confident in our decisions. 2. Kindness: Mark’s warm demeanor instantly put us at ease. He patiently answered all our questions, no matter how trivial. His genuine care for our needs made the experience enjoyable. 3. Hard Work: Mark went above and beyond to secure us a fantastic deal. He tirelessly negotiated with the finance team and , explored various options, and ensured we got the best possible terms. In the end, my brother drove away in a fantastic car, thanks to Mark’s unwavering commitment. If you’re looking for a salesperson who combines honesty, kindness, and hard work, look no further than Mark at Crevier BMW. Thank you, Mark / Hernen (5 Stars), for making our car-buying journey memorable! Now where they might need work is in their finance department. I have been trying to have them process refund for a month! Mr. Daniel Nguyen has not replied for weeks to my email. More