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Columbia Acura Inc - Service Center

Cincinnati, OH

4.5
1,293 Reviews

1,293 Reviews of Columbia Acura Inc - Service Center

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June 02, 2024

Everyone is so eager to help with questions. They are all polite, professional and prompt. The dealership is clean, with a nice waiting area. More

by KUNKEJK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob, Jamie, Trevor, Brian.
June 02, 2024

Jamie my service advisor was professional and courteous in every aspect of my visit to Columbia Acura. Vehicle was ready on time and there were no surprise issues as we went through the repair process. More

by MSCREDS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie-Service Advisor
June 01, 2024

I had a great experience, the car was ready when then said it would be and they also gave me a $10 off coupon More

by jgmeeks82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
June 01, 2024

Minus the "free" car wash that wasn't really a "Mike's Car Wash" quality, everything was SUPURB! My 2013 Santa Fe drives better than that new Palisade 2024 loaner! I suggest turning off all the HUD displa More

by JULIA_PILDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck in sales and Cuck in service
June 01, 2024

Everyone was very friendly and very helpful. Explained what was going on with my car and got me out as fast as they could. More

by JENNI.SIEGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
June 01, 2024

Very respectful of their customers. Do a good job on repairs. Alex the service manager is great. More

by ahmulk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
June 01, 2024

Customer service is very good and waiting area is very clean everything be happy Thank you More

by hkh580
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Good job
June 01, 2024

Very courteous and friendly personnel. Service was completed in timely. The waiting area very comfortable More

by COOPMARYANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Super friendly and knowledgeable. Always welcoming and eager to help. I always have a great experience at Columbia Acura! More

by megadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

The staff was kind and friendly. Everyone was helpful and my car was taken care of well! More

by stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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