Baumann Auto Group
Fremont, OH
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Showing 28 reviews
We have been getting our cars from this dealership for over 40 years. It is a top notch dealership. We have had the same salesman, Scott Lance, for at least 6 (maybe 8) of our last vehicles. He and the de over 40 years. It is a top notch dealership. We have had the same salesman, Scott Lance, for at least 6 (maybe 8) of our last vehicles. He and the dealership has always made the process soooo easy and pleasant. Can't imagine ever looking anywhere else. Thank you, Baumann Auto Group.....love you and my 2024 Equinox!! More
They are a horrible company that rips off their customers with overpricing and stating their hourly rate is $50 more than average, went in for specific things and they found multiple other items, stay away f with overpricing and stating their hourly rate is $50 more than average, went in for specific things and they found multiple other items, stay away from them! More
It was a good experience. This is what my daughter told me. She was not happy with the wait but teenagers are a little impatient. This is what my daughter told me. She was not happy with the wait but teenagers are a little impatient. More
The bodyshop and the manager there went over and above to help get the issue taken care of with the work that was previously done. He went to the insurance company and got them to cover the work under the or help get the issue taken care of with the work that was previously done. He went to the insurance company and got them to cover the work under the original claim coverage. He also got my daughter's car in and repaired in a super reasonable amount of time. More
HORRIBLE! They SOLD a car out from under me and NEVER called me and kept my appt to come look at it. I am sure they were hoping to sell me something else is They SOLD a car out from under me and NEVER called me and kept my appt to come look at it. I am sure they were hoping to sell me something else is why communication is the key! I told Vicki and Jose and Brian at both stores I totally get if it gets SOLD before I am able to come to my set up appt but PLEASE let me know! easy!! nope I had to find out when I saw the ad was taken down off the internet and I HAD to to be the one to call them to find all of this out! it was CRICKETS no one attempted to call me e mail me or text me at all!! its like I disappeared off the face of the earth! they just SOLD it and than ignored me. ?? weird! I would not have been upset had they just called me! I am sure had they played the cards right and been honest I would have for sure possibly came out another day and looked at another JEEP! Instead I went to a super dealer called GROGANS TOWN and they treated me like a queen and I purchased a JEEP from them that night! Baumann handled this incident so wrong. I called later to speak to manager to advise of this at the Navarre Ave store and he was just really BOTHERED that i called so I said I am sorry to have bothered you and he just basically was annoyed of my experience no apology no let find you another car etc horrible avoid this dealer! they were all about contacting me but once it SOLD never heard another peep! needless to say i was very disappointed but things happen for a reason I got a better JEEP at a better price!!! Lesson to Baumann COMMUNICATION and being decent to a potential customer is key , its not hard. More
I have purchased several vehicles both new and used from Baumann Chevy in Fremont, Ohio and always felt like I was treated fairly and with respect. Their service managers are also just as good and I trust Baumann Chevy in Fremont, Ohio and always felt like I was treated fairly and with respect. Their service managers are also just as good and I trust their work and judgement. More