hiram mendez

All staff was helpful and knowledgeable- easy to work with. It was a great car buying experience overall. with. It was a great car buying experience overall. More

by lrod81 Verified Customer Verified Customer

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After recently being in a car accident that totaled my 2025 VW Jetta SEL, I found myself unexpectedly shopping for a new car. Luckily, Gunther Volkswagen in Clermont had exactly what I wanted, the Montere 2025 VW Jetta SEL, I found myself unexpectedly shopping for a new car. Luckily, Gunther Volkswagen in Clermont had exactly what I wanted, the Monterey Blue 2027 Jetta SEL! The entire experience couldn't have been easier. Hiram Mendez was fantastic to work with! He was patient, knowledgeable, and took the time to walk me through all the features of my new car without ever making me feel rushed. Santiago Morales in finance was equally wonderful. He thoroughly explained my financing options and available add-ons, making sure I understood everything and felt comfortable with my decisions. What could have been a stressful experience turned out to be a smooth and enjoyable one. Everyone I worked with was friendly, professional, and genuinely helpful. It's always a pleasure doing business with Gunther Volkswagen! A big thank you to Hiram and Santiago for making the entire process so easy. I absolutely love my new Jetta! More

by MSJULES428 Verified Customer Verified Customer

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Hiram was very knowledgeable about the vehicles and all the improved safety features. He was very friendly and had a true concern for the vehicle we were looking for and made recommendations that were best the improved safety features. He was very friendly and had a true concern for the vehicle we were looking for and made recommendations that were best for us even thought the recommendation was not the most expensive vehicle. The entire staff was extremely helpful and made us feel like we were well taken care of. I will definitely recommend this dealership and return for our next vehicle. More

by flyntiger138 Verified Customer Verified Customer

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Although it”s an hour away I’d make the drive because of friendly, knowledgeable personnel. I’ve dealt with Hiram for my cars over the last 19 years and trust him to steer me in the right direction. I just friendly, knowledgeable personnel. I’ve dealt with Hiram for my cars over the last 19 years and trust him to steer me in the right direction. I just mer Carson and he put my at ease with dealing with all the financial paperwork. More

by AUTUMN603 Verified Customer Verified Customer

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I went to the dealership for new windshield wipers. I then was talking to Hiram about what I wanted in my next vehicle. He searched other Gunther dealerships and located one in south Florida. Since I then was talking to Hiram about what I wanted in my next vehicle. He searched other Gunther dealerships and located one in south Florida. Since there is no guarantee that the vehicle would be available when I was ready, I decided to purchase the one he located. I completed the purchase with Carson, who made that portion of the sale go smoothly. I have purchased four vehicles and Hiram has been my salesperson. Hiram is a book of knowledge with regard to VW vehicles. I live a distance from Clermont and will travel to have my vehicle serviced at the Gunther location. Saul and Frank have assisted in servicing my vehicle with knowledge and professionalism. More

by DSE1991 Verified Customer Verified Customer

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i’m pretty sure they knew how this review was going to go. If I could give no stars I would. What a gross display. This company is dishonest, Shiesty, deceptive. There are redundant positions in the comp go. If I could give no stars I would. What a gross display. This company is dishonest, Shiesty, deceptive. There are redundant positions in the company that do not need to be filled, like the customer satisfaction person. What’s the point. He’s shoveling xxxx against the tide. There’s no need to have him because no one care cares about customers. They are in it for the money Gunther is there for Gunther. No one I know is coming there. I’m not representing with the little plate cover. I’ve told everybody I need to tell and will continue to write reviews to express how ugly it is that the company takes apart in deceptive loan practices that are violations of the truth in lending act. The lip service is insane. No one followed through with what they were supposed to send to begin with. I never had any of the paperwork or CPO inspection reports I was due I before I bought the car. They were broken parts in the car. There are still error codes popping up here and there. The computer system shuts down all the time. The intermittent wiper system doesn’t work properly. There’s a wobble in the alignment. Some of the features, the salesman told me come available in this car do not exist. But it hasn’t extended warranty, doesn’t it? No one took responsibility for this trade-in. And no one takes responsibility for the limited lending practices. They will lie and tell you what you want to hear, say they can help you set up financing with your own credit union or bank but then they will say oh sorry we don’t work with them. They should just say that to begin with. But they don’t. Be prepared to walk away. I think it’s a blessing that they don’t have a sign on the main road for people to know they are there. Because people should stay away. More

by AWT22 Verified Customer Verified Customer

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Working with the staff of Gunther VW was a complete pleasure. It was absolutely the best dealer I have ever worked with! pleasure. It was absolutely the best dealer I have ever worked with! More

by wrstreeter Verified Customer Verified Customer

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The process was very comfortable and direct, the place is nice and they were really helpful nice and they were really helpful More

by mareug.ojeda Verified Customer Verified Customer

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It was very direct with everything, the process felt good and smooth, and the place is calm and smooth, and the place is calm More

by mareug.ojeda Verified Customer Verified Customer

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Muy buen servicio, agradecemos toda la información que nos dieron acerca de los vehículos y la parte financiera . FELICITACIONES! nos dieron acerca de los vehículos y la parte financiera . FELICITACIONES! More

by patycol00 Verified Customer Verified Customer

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