Ziggy Grabowski | Page 13

I was happy on the price I received on my trade in and was able to afford the Santa Fe~ my payment is right where I needed it. The staff was friendly and helped my through the process. It will send my fam was able to afford the Santa Fe~ my payment is right where I needed it. The staff was friendly and helped my through the process. It will send my family and friends when they are ready to buy a new car. More

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Very good customer service, went the extra mile to get the deal done and saved me money. Highly recommended will do business again. Thanks again the deal done and saved me money. Highly recommended will do business again. Thanks again More

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Very bad dealer. I STROGLY DON'T RECOMMEND BUYING ANYTHING FROM THOSE PEOPLE !!! 1. They sold me a broken car with an engine problem. Check engine light poped up two days after car purchase. Looks ANYTHING FROM THOSE PEOPLE !!! 1. They sold me a broken car with an engine problem. Check engine light poped up two days after car purchase. Looks like they just cleared the codes without fixing the problem. 2. Salesman Peter Martinovich didn't have any knowledge of the vehicle. Every question regarding the car he answered wrong. 3. Salesmen promised to send me a spare key which I never got. 4. Car was missing the spare wheel which the salesman promised to get for me. It's been four weeks by now and I still don't have the spare wheel!!! VERY BAD. BE CAREFULL. More

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Livid!!! Emailed the dealership about vehicle listed online received call stating vehicle was AVAILABLE and setup appt and test drive. Visited the dealership to look at the vehicle, test drove, filled online received call stating vehicle was AVAILABLE and setup appt and test drive. Visited the dealership to look at the vehicle, test drove, filled out finance app, got "approved", left deposit only to find out 2 days later that the vehicle was pending a deal. So after the time wasted, gas wasted, and deposit that was left on the vehicle the GM (Ziggy) claimed that we were aware that someone else had a contract on the car. IF that were the case why would we show back up or even leave a deposit on a car that was "SOLD"? Who shows a car that has a contract pending? To add insult to injury I took the vehicle to another dealership to be serviced, why would I waste my time taking a SOLD car to get inspected? This was a very deceptive sales practice and the vehicle was sold from underneath us. The staff was practicing in a very unscrupulous manner. All he could do is come up with excuses when confronted about the deal. Very unprofessional and dishonest. BUYER BEWARE, make sure you get everything in writing if you decide to deal with this dealership. I don't recommend anyone visiting this location, I am sure that you can find a dealer that will stand behind what they say. THIS IS NOT THE ONE!! Lastly its about LOYALTY, HONESTY, and best business practices, he saw the oppty to make a quick sale and took it. Ps this would have been the THIRD vehicle purchased from Napelton Auto Group, never again!! More

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I just recently purchased a 2013 Hyundai Sonata and these people were so nice and patient with me. Everyone i came encountered with were excellent. I would definitely recommend this dealership to friends an people were so nice and patient with me. Everyone i came encountered with were excellent. I would definitely recommend this dealership to friends and family. More

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Our first time visit was with an appointment for an oil Our first time visit was with an appointment for an oil change. We have just been transfered from Houston and was looking for a Hyundia dealer. With Our first time visit was with an appointment for an oil change. We have just been transfered from Houston and was looking for a Hyundia dealer. With this appointment, my wife took our 2005 Hyundia for an oil change and was told a wait of 1 1/2 hour will be needed that day. No price was told to her. The oil requested by my wife was Mobil 1 since this is all we use in every car or truck for years. After 3 hour wait and a bill of over $100.00 the car was ready. As you can imagine, my wife called in shock and upset. I told her to pay get get out of there. We did call to complain and a person called "Ziggy" responded with excuses??? 3 hour wait, 2X the time told, and a bill of $100.00 for a Mobil 1 oil change? $12+ per quart? ) Just the day before, a Chevy Dealer did our Suburban for $62.00. Yes, Mobil 1 and 1 more quart than the Hyundia. My goodness.... More

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I purchased a 2012 Hyundai Elantra. The sales staff was great, they answered all my questions and made sure I made an informed buying decision. It took me 2 days to decide if i wanted to buy the car and t great, they answered all my questions and made sure I made an informed buying decision. It took me 2 days to decide if i wanted to buy the car and they went the extra mile to make sure my car wasn't sold while I waited to buy it. I was not sure if I had the best deal so I shopped around. Other dealers had the car but in the end, the price was great and I felt comfortable buying from Napleton. I had a 2000 Impala with 278000 miles and even though the car isn't worth that much, they gave me 650 dollars for it. I negotiated with them very strongly but I never felt disrespected and in the end we both came to an agreement that was fair for the vehicle. I walked out on them twice but both times there was no feeling or high pressure that made me feel like I had to do the deal right away. I will recommend people to visit this dealership. Even though car buying is sometimes a stressful situation, I felt satisfied buying a car there and encourage people to do the same. cdelgado@csu.edu More

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