93 Reviews of Zaya Ochana
January 15, 2013
I would highly recommend this dealership to anyone interested in purchasing a new and/or used car. Zaya and the entire Schaumburg Toyota staff were very welcoming and knowledgeable. In truth my wife a interested in purchasing a new and/or used car. Zaya and the entire Schaumburg Toyota staff were very welcoming and knowledgeable. In truth my wife and I traveled 421 miles in search of the "perfect" car. I had to put truth in Zaya and I was not disappointed. Upon arriving after a long car ride I arrived to a car that was warm and ready to test drive. Zaya even went as fas as to help us turn our rental car in and find a nice place to eat. I would like to mention that when originally finding this car after searching for six months I was disappointed to find out that my "perfect" car was sold. Zaya immediately called me when the couple that originally purchased the car neglected to secure financing and informed me that it was again available. Additionally, Zaya called me when my wife and I were on our way to Illionis and informed us that the couple who originally purchased the car came back to buy it but they had to wait until we arrived to see if we were going to purchase it. Also, Zaya and his staff cleaned the car, filled it with gas, and gave me a free set of automobile mats. I was so blown away with this dealership that I thought it must not be real. But I will assure you I am not an easy person to please and I feel so strongly about recommending Schaumburg Toyota, that I am taking the time to write this review. In all honesty, this is the first review that I have written. As a follow up the car is everything that I was promised and two weeks after purchasing it I recieved the second call from Zaya asking me if I was still pleased with my purchase. The topper, Zaya made a promise to me that he would attempt to retrive the second key for my BMW and to my disbelief he called me and is sending it to me as I am writing this review. In short, in this day and age it is very difficult to find a dealership and/or a person that you can trust. With that being said, I was able to put trust in Zaya and the entire staff at Schaumburg Toyota. I would highly recommend Zaya as a friend and trusted car salesman.(oxymoron) Thanks Zaya! You will see me again... More
January 13, 2013
Schaumburg Toyota has been one of the best dealerships I have encountered when looking for a used vehicle. They did not have the car I found online because it got sold so quickly (goes to show they always h have encountered when looking for a used vehicle. They did not have the car I found online because it got sold so quickly (goes to show they always have the best price), but Zaya showed me other vehicles comparable and ensured me only the best deal I could get for my money. I left extremely happy and satisfied. They are professional, honest, and extremely courteous. I highly recommend purchasing from Schaumburg, especially from the two sales associates that helped me - Zaya and Isaac. More
Other Employees Tagged: Isaac Homa
January 07, 2013
We were vary happy with the sale and services received from Schaumburg Toyota- we will definitely return for our next new car purchase. Zaya was great to work with. from Schaumburg Toyota- we will definitely return for our next new car purchase. Zaya was great to work with. More
Other Employees Tagged: Chris Haley
January 06, 2013
I recently bought a new Toyota Tundra through Isaac and Zaya at Schaumburg Toyota. These guys were great to work with as they had to meet another dealers price and was able to work with the sales manager t Zaya at Schaumburg Toyota. These guys were great to work with as they had to meet another dealers price and was able to work with the sales manager to close the deal. I highly recommend Isaac, Zaya and Schaumburg Toyoya. Chris More
Other Employees Tagged: Isaac Homa, chris mccluskey
December 26, 2012
My experience was great. Not many people can say that about a dealership. Isaac and Zaya helped me to get a used reliable vehicle that fit my budget and my credit situation. They worked with me until the about a dealership. Isaac and Zaya helped me to get a used reliable vehicle that fit my budget and my credit situation. They worked with me until they found that right vehicle for me. I was very impressed. I will be definitely sending them customers in the near future. They have found a customer for life. Thanks guys!!! More
Other Employees Tagged: Isaac Homa
December 02, 2012
Between my husband & myself we have bought a total of 20 cars, and have worked with probably 35 dealerships to get those 20 cars. But until We decided to visit Toyota Schaumburg we did not know what se 20 cars, and have worked with probably 35 dealerships to get those 20 cars. But until We decided to visit Toyota Schaumburg we did not know what service was. Isaac and Zaya were extremely professional and would bend over backwards to make the buying experience enjoyable. I would only recommend any of my friends & family to strongly visit this dealership. I am very happy with my Toyota Rav4 and have complete confidence with any service needs. They have spoiled us. More
Other Employees Tagged: Isaac Homa
November 21, 2012
The last car I purchased was from Zaya Ochana and quite frankly going forward all my future purchases will be from Zaya!!! He not only welcomes you with a warm smile he makes you feel comfortable from the frankly going forward all my future purchases will be from Zaya!!! He not only welcomes you with a warm smile he makes you feel comfortable from the moment you walk through the door until the moment the car is washed and delivered!!! The experience there was exceptional, it was relatively quick and simple!! Also what sets Zaya apart from the rest of the salesman is that even long after the sale his services are available should any questions or concerns arise. Please folks if thinking of purchasing a car or truck, DO NOT hesitate and stop in Schaumburg Toyota and see for yourself!!!! More
November 16, 2012
Professional, congenial, respectful, fantastic...these are just the several adjectives I have experienced with Schaumburg Toyota. My husband and I have been going to this location for the past 4 years an are just the several adjectives I have experienced with Schaumburg Toyota. My husband and I have been going to this location for the past 4 years and got all of our 4 cars. Everyone is so wonderful and welcoming...from the wonderful General Sales Manager Mr. Shoemaker...all the way to our wonderful Sales Associate ZAYA OCHANA!!! Zaya is a great man and definitely gave us an extra ordinary experience all the time. We would never go anywhere else but the Schaumburg Toyota. They are just amazingly wonderful...thank you ZAYA...you are the man!!! :-) More
November 04, 2012
My husband and I recently went into the Schaumburg Toyota to look into purchasing a Prius. We experienced great customer service and a straight forward, honest quote without the back and forth negotiating. W to look into purchasing a Prius. We experienced great customer service and a straight forward, honest quote without the back and forth negotiating. With only one negotiation in the price we got a better price than we had received after much time and negotiation at a different dealership we had visited. Zaya was very thorough in making sure to show all the features of the car and Joe helped us feel very well cared for. We walked away with a car we love for the best price out there and had a very positive experience with everyone at this dealership. More
Other Employees Tagged: Joe Shoemaker
November 01, 2012
I went to the tent sale in august with one of my cousin who bought a Lexus who dealt with zaya. He noticed I had my eye on a 2008 Toyota tundra sr5 asked me if I wanted to test drive it. I did the car drov who bought a Lexus who dealt with zaya. He noticed I had my eye on a 2008 Toyota tundra sr5 asked me if I wanted to test drive it. I did the car drove great had low mileage. Zaya gave me a great price and a great interest rate so I couldn't let deal pass me by so I signed the papers that night and left there very happy in my new truck. More
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