Zack Shertzer
Zack Shertzer at Ford of Cookeville

Zack Shertzer

Sales

Ford of Cookeville

1600 Interstate Drive
Cookeville, TN 38501

5.0
55 Reviews

Buying a car is a big decision, and I’m here to guide you every step of the way. I take pride in listening, understanding what matters most to you, and helping you drive away with confidence. Changing lives one car at a time. I’d love the opportunity to help you next!

5.0

55 Reviews

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Languages Spoken

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55 Reviews of Zack Shertzer

August 30, 2026

Dealership Rating
Employee Rating

Excellent service Zack Shertzer was awesome and answered all the questions we had about our purchase. I was worth driving from Florida to make this purchase. More

by MarcAllen
Recommend Dealer
Yes
Aug 31, 2026

Ford of Cookeville responded

Hi Marcallen, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

August 29, 2026

Dealership Rating
Employee Rating

Zack Shertzer was absolutely amazing to work with! He went above and beyond, was super friendly and knowledgeable, and made the entire process so easy. I drove all the way from Palm Coast, FL to Tenne More

by NJAllen
Recommend Dealer
Yes
Aug 31, 2026

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. Thanks again for the recommendation, and have an amazing day!

August 28, 2026

Dealership Rating
Employee Rating

Everyone in the dealership was very helpful and very welcoming. This was one of the easiest car purchases I have made. More

by Lisadjones99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2026

Ford of Cookeville responded

Thank you so much for your kind words about your experience here at Ford Lincoln of Cookeville. We try every day to satisfy our customers and it’s always nice to know when we succeed.

August 27, 2026

Dealership Rating
Employee Rating

I arrived at the dealership to see the truck I had found online and was directed to Zack. I have been in sales for over 40 years and I was very impressed in the presentation and Zacks knowledge of the truck More

by SBack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 30, 2026

Ford of Cookeville responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford Lincoln of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 25, 2026

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We just called into the dealership to ask questions. We were directed to Zack. 2 hrs later we were sitting at the dealership with Zack Shertzer. What a blessing he was! Very confident and a pleasure to More

by KBack
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Aug 30, 2026

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2026

Dealership Rating
Employee Rating

Zack was a great help, enjoyable, I have done business with other dealerships, but this was above and beyond, Zack was courteous , polite. He did everything who could to help me! I thank him for that. More

by Jo.sun1953 Roy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geoffrey Root

Aug 16, 2026

Ford of Cookeville responded

Hi, we are so happy to read such a great review about Ford Lincoln of Cookeville! We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2026

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Employee Rating

Very patient and very knowledgeable. Well done Zack! Would highly recommend for anyone close to Cookeville to try him out. More

by rondsmith61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 12, 2026

Ford of Cookeville responded

Hi, thank you so much for your feedback about Ford Lincoln of Cookeville! We strive to provide the best experience to all our customers. Zack will be very happy to hear about your kind words and high star rating! If you have any further questions, please don't hesitate to reach out!

August 06, 2026

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Employee Rating

Ford of Cookeville is not your everyday, run of the mill dealership! In a time when it seems that customer support is almost unheard of… Ford of Cookeville is rewriting the handbook on Customer Support. Fro More

by ronniedean
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brent Smith

Aug 08, 2026

Ford of Cookeville responded

Hi, it really means a lot to us that you took the time to write such a positive review about Ford Lincoln of Cookeville so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

Aug 07, 2026

ronniedean responded

R.S.

August 03, 2026

Dealership Rating
Employee Rating

Very professional, friendly and attentive. Made certain that we were comfortable from start to finish of our entire purchase process. My salesman was very knowledgeable about the product of ou More

by wm_byrd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Hayden, Damarius Moore

Aug 07, 2026

Ford of Cookeville responded

Hi, thank you so much for your kind words about your experience here at Ford Lincoln of Cookeville. We try every day to satisfy our customers and it’s always nice to know when we succeed. We are always more than happy to assist you if anything else comes up. Take care!

August 02, 2026

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Employee Rating

Great Dealership with tremendous facilities. Very welcoming and courteous staff. The atmosphere makes it comfortable when making such big decisions. More

by dacornelius
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Struble, Kevin “KP”

Aug 07, 2026

Ford of Cookeville responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

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