Zach Zeune
Zach Zeune at Acura Columbus

Zach Zeune | Page 42

Service Consultant

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

Contact Me
5.0
457 Reviews

Dealership Experience

14 yrs, 6 mos

5.0

457 Reviews

Write a Review

457 Reviews of Zach Zeune

February 09, 2017

Dealership Rating

Parts transaction I had an issue with my battery I purchased over 2 yes ago, for some reason my purchase wasn't logged into my profile however Seth was able to overcome More

by julesdevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Seth

Feb 09, 2017

Acura Columbus responded

Thank you for the feedback. We hope to have another chance to help you in the future and make up for our shortcomings. - John Connelly Owner/Acura Columbus

February 09, 2017

Dealership Rating
Employee Rating

In and out................perfect They always seem to be organized and ready to assist from the moment I pull onto the lot. I would find it very hard to switch dealers. More

by ROBERTM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2017

Acura Columbus responded

I love to read about organization! Thank you. We appreciate your business. - John Connelly Owner/Acura Columbus

February 01, 2017

Dealership Rating
Employee Rating

Friendly, efficient and cost effective Service is on time for your scheduled appointment, very informative of the work that needs to be done, cost effective, comfortable waiting area with s More

by JFERGUSON2
Recommend Dealer
Yes

Other Employees Tagged: Jami Meredith

Feb 01, 2017

Acura Columbus responded

I appreciate the feedback! I am very happy in January that our team seemed to do a good job and our customer satisfaction scores were strong. It means a lot to us. Thanks for the business and I hope you have a great week. - John Connelly Owner/Acura Columbus

January 29, 2017

Dealership Rating
Employee Rating

Routine service. Service was quick, little wait time. They also wash and vacuum the vehicle, which is appreciated. I have had only positive experiences at this deale More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 30, 2017

Acura Columbus responded

Thanks for the feedback -- I really appreciate the effort! Thank you for your business! - John Connelly Owner/Acura Columbus

January 25, 2017

Dealership Rating
Employee Rating

Professional and courteous I have been a customer for a little over a year and continue to be very please with the professional and courteous attention I receive every visit. More

by Doug Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jami Meredith , Joyce Garrett

Jan 26, 2017

Acura Columbus responded

Doug- You made my day with your nice note. We work hard everyday to hopefully make our jobs enjoyable, fun and meaningful. Kind words from you help validate all of that. Thank you very much! - John Connelly Owner/Acura Columbus

January 24, 2017

Dealership Rating
Employee Rating

Todd and Zak always take care of me. I drive from SC to Ohio to visit family and always have my car serviced here because they do a great job!! I don't go to Savannah, GA where I purchas More

by jreynolds3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore

Jan 26, 2017

Acura Columbus responded

That is a very high compliment! Thank you very much! I hope you get back down to SC before the cold weather this weekend. - John Connelly Owner/Acura Columbus

January 23, 2017

Dealership Rating

very friendly I came in for an oil change. Very friendly staff for vehicle drop off, check-in, service, and check-out. I highly recommend this location. More

by ps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clayton Prescott , Laural Heinze

Jan 23, 2017

Acura Columbus responded

Thanks for the recommendation! Friendly is what we want! Thanks for coming in for the oil change and I am glad Zach, Laural and Clayton could help. Thanks, John Connelly Owner/Acura Columbus

January 10, 2017

Dealership Rating
Employee Rating

Very informative and personal experience The whole experience was efforlesss from start to finish. Quick and efficient. I liked the waiting area. I was informed in great detail the service th More

by Dmgoodwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore

Jan 11, 2017

Acura Columbus responded

Wonderful! You made my day. Thank you very much. - John Connelly Owner/Acura Columbus

December 21, 2016

Dealership Rating
Employee Rating

Worst customer service experience ever The first appointment my part had not yet arrived. No one called me to reschedule and save me the 1 hour round trip drive. The next morning, I tried a More

by Cheryl
Customer Service
Friendliness
Price
Recommend Dealer
No
Jan 05, 2017

Acura Columbus responded

Cheryl- Stinks to get this 1 star review especially after we did everything to make up for this. I wrote to you last week, but I guess you never received it. If you see fit, please update the review to let everyone know that we did our best to make everything good for you in the long run. Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com 614-763-2101

December 21, 2016

Dealership Rating
Employee Rating

Excellent service at Acura Columbus! We recently purchased a used RDX from Acura Columbus, after purchasing a new MDX earlier in the year. Adam Hannah was great and really helped us when More

by Beth and Jonathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Hannah

Dec 21, 2016

Acura Columbus responded

Beth and Jonathon- What a nice review! We are very lucky to have you as our customers. Thank you so much for coming back and it is great to read about Adam and Zach. It is greatly appreciated. - John Connelly Owner/Acura Columbus

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