Zach Smith | Page 2

Great internet purchase experience ! Carol and Zach were great to deal with. I called about a CPO ML350 from almost 600 miles away. They answered any and all questions timely, sent photos Carol and Zach were great to deal with. I called about a CPO ML350 from almost 600 miles away. They answered any and all questions timely, sent photos, and made the transaction very smooth. I flew up, they picked me up at the airport, and we went over the car and the transaction. A pleasure to work with. Signed papers and drove home that evening. ML is exactly as they said. Highly recommend them for local or Internet sales. Good people. More

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Exactly what I wanted We've been coming to St. Charles for service for years, so when it was time to get a new car we were hoping that we wouldn't need to go anywhere else. We've been coming to St. Charles for service for years, so when it was time to get a new car we were hoping that we wouldn't need to go anywhere else. We were going from an ML to a C, I had a specific list of what I wanted, and Zach found the exact match (all the way in Iowa). Zach was very straightforward with us, also explaining everything in great detail. It was our first time leasing, he made us comfortable with the process. Compared to previous car purchasing experiences at other places, this was a very straightforward and easy business transaction - exactly what I would expect from a Benz dealership. We're really happy with our new car and will not be shopping anywhere else. More

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The team was very welcoming and efficient. Every promise was kept and they were very helpful in informing me about all aspects of the purchase and options with out being aggressive. They acted in a profess was kept and they were very helpful in informing me about all aspects of the purchase and options with out being aggressive. They acted in a professional way and provided excellent service. Everything was delivered as agreed to. More

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Excellent Service, I gave St. Charles Mercedes all 5 star ratings because they are simply the best dealership around. I have bought many cars from many different dealers, they are without a doubt the easiest ratings because they are simply the best dealership around. I have bought many cars from many different dealers, they are without a doubt the easiest to work with. More

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Great people to buy from! A+ all the time.definatly the best dealership is any make I have ever worked with. Fantastic service and honest people. best dealership is any make I have ever worked with. Fantastic service and honest people. More

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