Zac Willis | Page 11

The price was really good and they were very accommodating. My only issue is they skimp on the truth. Not exactly a lie but they told me they could fully pay for my trade in 7,930 but only ended accommodating. My only issue is they skimp on the truth. Not exactly a lie but they told me they could fully pay for my trade in 7,930 but only ended up paying 6,000 on it. So my new car has an added 2,000. May have been worth it but I still would have like to know the whole thing. My representative also did not explain all of the warranties when I asked about them. He actually sounded very unsure. I’m happy I did most of MY research though. Everyone was nice but not very knowledgeable. More

by Lanae Verified Customer Verified Customer

Report | Print

Every department personnel were polite, professional, respectful, kind, good customer employee skills I will recommend you all to everyone. respectful, kind, good customer employee skills I will recommend you all to everyone. More

by dena_aquarius Verified Customer Verified Customer

Report | Print

Excellent service and attentions from Serra vendors, they were always helping me to find the best option to get my new vehicle. were always helping me to find the best option to get my new vehicle. More

by Memo Rojas Verified Customer Verified Customer

Report | Print

A very unpleasant purchasing experience. Car was filthy even though they attempted to charge $1500 for cleaning. Unresponsive, disinterested staff. Actually, left driving out of parking lot Car was filthy even though they attempted to charge $1500 for cleaning. Unresponsive, disinterested staff. Actually, left driving out of parking lot when someone came out hollering they would take my offer. Very poor communication & support between staff & sales person. Inept in handling a cash purchase. Would absolutely not recommend or do business with this location again. More

by Apgal75 Verified Customer Verified Customer

Report | Print

Amazing experience! Quick and easy! Super efficient and considerate of my time. Very helpful! Would definitely buy again Quick and easy! Super efficient and considerate of my time. Very helpful! Would definitely buy again More

by emb1224 Verified Customer Verified Customer

Report | Print

Salesperson Joseph Samford was very helpful. Did have a problem with another Salesperson coming to get keys from my Salesperson while I'm doing paperwork to by it and trying to sale it out from under me. V problem with another Salesperson coming to get keys from my Salesperson while I'm doing paperwork to by it and trying to sale it out from under me. Very unethical in my opinion. Thanks again to Joseph for taking care of that for me. More

by lewismurphy533 Verified Customer Verified Customer

Report | Print

Angel is the best. He was patient and determined. That is why I purchased the car. why I purchased the car. More

by kelvawoods Verified Customer Verified Customer

Report | Print

Nice people for the most part, after a hiccup with one of the financial managers, another one came out and assisted us, and got us exactly what we wanted and what we were comfortable with. Our saleswoman was the financial managers, another one came out and assisted us, and got us exactly what we wanted and what we were comfortable with. Our saleswoman was also amazing and patient through the entire process. More

by kimberlylp16 Verified Customer Verified Customer

Report | Print

Went in told Theo what I wanted and my budget. He went to work found two vehicles to choose from. work found two vehicles to choose from. More

by vermon.k Verified Customer Verified Customer

Report | Print

The personal was kind, on time For mi appointment And they are so nice and polite they are so nice and polite More

by tadrianasevilla Verified Customer Verified Customer

Report | Print