ZACHARY GRANT

Always received great service and amazing sales department. Would highly recommend Emich to anyone looking for a dealership that you can trust from start to finish! department. Would highly recommend Emich to anyone looking for a dealership that you can trust from start to finish! More

Report | Print

DONT EVER BUY THEIR EV ID4. I have gone to Emich for years. Now someone else is in charge and the completely bait and switched me and refuse now to help. I filed a complain I have gone to Emich for years. Now someone else is in charge and the completely bait and switched me and refuse now to help. I filed a complaint about Volkswagen a bit ago. My car will not hold a charge and can barely charge. I got into contact with Emich and they refused to help. Therefore I contacted Volkswagen. This was after I took my car in to be fixed and they said there was nothing they could do. The car won't work well in Arizona, but I am stuck. When I bought the car I was also guaranteed 3 years of free charging. That has gone away as well. Emich and Volkswagen have said they cannot do anything , just a promise they cannot help with. I couldn't afford the car without free charging, which is why I bought it. I talked to another VW dealership and they informed me that even though I paid the price for a 2024 car and was told I am getting a 2024 car I was given a 2023. They have stopped selling the 2023 due to almost 100,000 cars being recalled and problems with all of the cars. I was told I was buying a new car, but now looking into this, the car was delivered to the dealership in Jan 2023 and I bought the car in May 2024. It was an 18-month-old car. The car has been in the shop 3 times and every time they say it doesn't work well, but there is nothing they can do. It has trouble charging and won't hold charge but there is nothing they can do. They even told me if I wanted the battery to work I could not drive over 65. I am now living in Tucson and I cannot drive to Phoenix(122 miles), without charging 3 times to get here. I drive 11 miles to work and my battery drops 30% going to and from work. Therefore I cannot drive anywhere without charging and I no longer have free charging. I asked them just to give me the 2024 that they promised me when I bought the car. When I found the receipt from the window I realized they charged me 2024 pricing on a 2023. I got very screwed by Emich. More

Report | Print

Everyone I interacted with was very kind, friendly, and helpful! It was a very pleasant experience. helpful! It was a very pleasant experience. More

by rachelminer Verified Customer Verified Customer

Report | Print

Things started off rough with a salesman who didn't seem to put a priority on listening, but who did put a priority on trying to talk me into a lease I didn't need or want and who couldn't seem to get me an to put a priority on listening, but who did put a priority on trying to talk me into a lease I didn't need or want and who couldn't seem to get me an accurate comparison of costs. Once we got that cleared up (which is to say, after I started working with someone else) things went very well. More

by gregory12 Verified Customer Verified Customer

Report | Print

Had a really easy, pleasant leasing experience. Would definitely recommend. Zach was really helpful, fast, honest and upfront. As well as Doug. Would definitely recommend. Zach was really helpful, fast, honest and upfront. As well as Doug. More

by candidfdz Verified Customer Verified Customer

Report | Print

I’m very pleased with my vehicle and how easy it was to talk about getting a vehicle specifically the one I wanted. I as well, am pleased with how well informed Zach Grant is with the whole process of help talk about getting a vehicle specifically the one I wanted. I as well, am pleased with how well informed Zach Grant is with the whole process of helping me achieve the vehicle I wanted. The environment of the show room is rather nice having seating and vehicles to interact with. I apologize for scaring the receptionist. More

by cookiemonsterj_dub Verified Customer Verified Customer

Report | Print

PURCHASING A NEW CAR FROM EMICH V W WAS A VERY PLEASANT EXPERIMENT. ZACHARY WAS VERY HELPFUL TO EXPLAIN ALL THE NECESSARY AND IMPOTENT FACTS OF THE JETTA. WE WOULD RECOMMEND EMICH VW AND ZARARY ANY T EXPERIMENT. ZACHARY WAS VERY HELPFUL TO EXPLAIN ALL THE NECESSARY AND IMPOTENT FACTS OF THE JETTA. WE WOULD RECOMMEND EMICH VW AND ZARARY ANY TIME. More

by hkstreb Verified Customer Verified Customer

Report | Print

Great Team - great car - got what I wanted for a good price and all the features I wanted - price and all the features I wanted - More

by SHARENB1 Verified Customer Verified Customer

Report | Print

This was my very first car purchase and it was a great experience, thanks to the amazing employee at Volkswagen. 100 percent would recommend them to anyone looking to purchase a vehicle. experience, thanks to the amazing employee at Volkswagen. 100 percent would recommend them to anyone looking to purchase a vehicle. More

by annettegomez526 Verified Customer Verified Customer

Report | Print

Zach was fantastic. Thomas was very scripted. I would come back again in the future Thomas was very scripted. I would come back again in the future More

by pucknskivail Verified Customer Verified Customer

Report | Print