Yessica Palacios | Page 7

A+ customer service. I came in for an oil change and left with a new car that speaks volumes about the service,product knowledge, and salesmanship. I'm please with my pur I came in for an oil change and left with a new car that speaks volumes about the service,product knowledge, and salesmanship. I'm please with my purchase and feel like all my needs were met. More

by LEWHITE.1984 Verified Customer Verified Customer

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Demi was not my salesperson. Tom Clarke was. The five stars are for him. Tom was great: pleasant, helpful and patient. Tom Clarke was. The five stars are for him. Tom was great: pleasant, helpful and patient. More

by DYE5 Verified Customer Verified Customer

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It was clean, The process was Fast, very respectful and knew what he was doing knew what he was doing More

by williamjohnson Verified Customer Verified Customer

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The salesman Tyrone was very friendly, professional, and helpful with the purchase of my car. Mr. Tyrone was very knowledgeable with the make and model ot the car. Mr. Tyrone explained what my warranty con helpful with the purchase of my car. Mr. Tyrone was very knowledgeable with the make and model ot the car. Mr. Tyrone explained what my warranty consist of. Basically my experience at your Catonsville office was great. Except for waiting about three hours for financing dept. That is a long time to be waiting to finance a car. More

by Constanceh958 Verified Customer Verified Customer

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Roland was very helpful and friendly by far one of the best sales reps ive met. will definitely be recommending to friends and family. We love our new car! best sales reps ive met. will definitely be recommending to friends and family. We love our new car! More

by elizabethserrano7829 Verified Customer Verified Customer

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Demi was extremely helpful, knowledgeable and professional! I will he sending friends and family her way ! professional! I will he sending friends and family her way ! More

by Jessika.burton531 Verified Customer Verified Customer

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I was searching for a car for my wife and was rushing to get it done. I called and was connected to Jamail, and he was excellent with negotiating with me and accommodating my lack of time. He and I agreed a get it done. I called and was connected to Jamail, and he was excellent with negotiating with me and accommodating my lack of time. He and I agreed about pricing and my trade value over the phone in a matter of minutes and put me in touch with our salesperson Roland. Roland ensured he had all the information from me before we showed up at the dealership. When we showed up, he greeted us and walked us to the car for final looks. He made the whole process very easy. There was a point where I wanted to talk with the manager, which happened to be Kevin, and that interaction and his demeanor was so awful we almost walked away from the deal. I asked Kevin if he could waive a fee, and the whole time he was rude and made it seem like he was doing me a favor by selling me this car, and how dare I try to negotiate more. He stood over me the whole time, and he did not act as if he cared. If it wasn't for Roland and Jamail, who treated us so well, I was ready to walk away from the deal. I would recommend Jamail and Roland to ANYONE, but if I had to deal with Kevin again, I would NEVER buy from this dealership. We got to finish our experience with Yessica, and she was AMAZING. She was so kind to us and didn't force us to agree to anything we didn't want, and was never pushy. She took the time to go over what we were signing and was patient with us when we needed more of an explanation. More

by agt2092 Verified Customer Verified Customer

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The Antwerpen Hyundai sales department was excellent, will be recommending to my friends and family for purchasing new Hyundai’s!! will be recommending to my friends and family for purchasing new Hyundai’s!! More

by KCARY2000 Verified Customer Verified Customer

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Excellent dealership with a friendly and knowledgeable staff. Tyrone was great to work with and made me feel very welcomed. Financing was fast and easy. Even though I am out of state, I will return for staff. Tyrone was great to work with and made me feel very welcomed. Financing was fast and easy. Even though I am out of state, I will return for my next purchase. More

by grayc Verified Customer Verified Customer

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WAIT TIME FOR FIN. DEPT. WAS 2 HOURS. THAT WAS TOO LONG OF A WAIT, EXPECIALLY WHEN PAYING IN FULL. DEPT. WAS 2 HOURS. THAT WAS TOO LONG OF A WAIT, EXPECIALLY WHEN PAYING IN FULL. More

by SETAUBER Verified Customer Verified Customer

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