Yessica Palacios | Page 13

Sale Lady was a pleasure: Anastasia. 1. She knows the vehicles, the features etc etc. I started with: " If you want me to BUY a car from you DO NOT try to sell me one! As old Joe Fri 1. She knows the vehicles, the features etc etc. I started with: " If you want me to BUY a car from you DO NOT try to sell me one! As old Joe Friday said: Just the facts, mam, Just the Facts! She said OK, I got it. Good she listens to you questions intently! She is easy to discuss issues with and excellent "After Sale Experience!" You got a winner, a keeper, More

by RICHARD Verified Customer Verified Customer

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My husband and I had an awesome experience purchasing our first car! Demi Santino exceeded our expectations and her service was phenomenal! She made the entire process fun and easy-going! If you want to work first car! Demi Santino exceeded our expectations and her service was phenomenal! She made the entire process fun and easy-going! If you want to work with a transparent and very helpful sales rep, go to Demi! Not to mention, she did her homework before our arrival and showed us cars we wanted! Thank you so much Antwerpen Catonsville! More

by OLIVTREEHOUSE97 Verified Customer Verified Customer

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The young lady Amanda ( I believe is her name) is a customer service assistant not a mechanic, yet she believes she should decide the type of service customers receive oppose to what the customer reque customer service assistant not a mechanic, yet she believes she should decide the type of service customers receive oppose to what the customer requests or affording the mechanic the opportunity to provide an overview and inform the customer of his or her findings. I spent a whole day in the service center when all I needed was for her to document my request and allow the mechanic to check out my complaint. She is also quite rude and needs to stay in her lane. At the end of my service, she (my opinion) comes to me to ask me to give them a good rating and not take the rating out on her. To me, she knew she was rude and was trying to cover herself so I wouldn't complain about her in particular. I let her know that I would be completing this survey and notating my experience. The other issue I encountered nearly cost me $500. Maintenance should do all they can to help save the customer money, not all they can do to cause more expenditure. More

by PAULA.BELLAMY Verified Customer Verified Customer

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A BIG Thank You to Mr. Corey Dennis for ALL of his assistance to US during our transaction. I would also like to thank our Finance Manager for her DETAIL in answering our Corey Dennis for ALL of his assistance to US during our transaction. I would also like to thank our Finance Manager for her DETAIL in answering our questions! Our daughter referred us to Mr. Dennis! An OVERALL wonderful experience! Thank You! Monica and Franklin Sayers More

by MONICASAYERS Verified Customer Verified Customer

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Tyrone was so fantastic as helping me find the exact car that I wanted. He made the buying process easy in this crazy time. My car came in early and he called me right away, and the next day we signed. Ever that I wanted. He made the buying process easy in this crazy time. My car came in early and he called me right away, and the next day we signed. Everyone else was also very helpful with all of my questions as a first time car buyer. More

by CORINNECLUNDQUIST Verified Customer Verified Customer

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I worked with Demi and she was fantastic she helped me with all my needs and made the transition into a new car smooth and easy! with all my needs and made the transition into a new car smooth and easy! More

by CTINDILIA Verified Customer Verified Customer

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I can always count on the Guys taking care of me either scheduled or unscheduled; they are there and are the bomb! Antwerpen Catonsville for me Always! scheduled or unscheduled; they are there and are the bomb! Antwerpen Catonsville for me Always! More

by PAULA.BELLAMY Verified Customer Verified Customer

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I had the best experience at this dealershio than any dealership I have been to, and my salesperson Corey Daniel was awesome. I would recommend anyone to them. dealership I have been to, and my salesperson Corey Daniel was awesome. I would recommend anyone to them. More

by JMCCARGO06 Verified Customer Verified Customer

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My saleswoman Demi Sentino was fabulous. I knew what vehicle I wanted and she put zero pressure on me to purchase anything else. She was attentive and responsive to my every question. vehicle I wanted and she put zero pressure on me to purchase anything else. She was attentive and responsive to my every question. More

by MSNITA1017 Verified Customer Verified Customer

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Outstanding outstanding outstanding great service exceptional personality i will recommend Antwerpen to all my friends exceptional personality i will recommend Antwerpen to all my friends More

by KENDULS1 Verified Customer Verified Customer

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