William Westen | Page 9

Dealership performed work as expected. When I picked up wasn’t given any info about the recalls and what specifically was done in regard to the recalls just that they did them and that was When I picked up wasn’t given any info about the recalls and what specifically was done in regard to the recalls just that they did them and that was it. Not sure if it was just an inspection and it was fine or if they actually had to take any corrective actions in regard to the recalls. I did pick up from a different Srvice Advisor however. They were nice enough to pick me up from home as the vehicle was done later than discussed. More

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William is very professional and knowledgeable. Very thorough and made sure the job was completed. Very thorough and made sure the job was completed. More

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Always a pleasure bringing my car in for service! Very professional and friendly atmosphere! Definitely recommend Handys! Very professional and friendly atmosphere! Definitely recommend Handys! More

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Excellent service. Great communication, fast and efficient. Check-in was easy and convenient. The appointment was set and confirmed via phone call. Nice job! Great communication, fast and efficient. Check-in was easy and convenient. The appointment was set and confirmed via phone call. Nice job! More

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Handy always does an incredible job to make sure I get the best service for my truck. Definitely go above and beyond and everyone is super helpful/friendly the best service for my truck. Definitely go above and beyond and everyone is super helpful/friendly More

by colinsrb Verified Customer Verified Customer

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Best to be honest, They don't have enough mechanics on a Saturday. I have 8 tires and wheels to make a quicker seasonable swap from Winter to summer wheels. it took a bit of a wait to even get the vehic a Saturday. I have 8 tires and wheels to make a quicker seasonable swap from Winter to summer wheels. it took a bit of a wait to even get the vehicle into the shop. So about 2.5 hours passed for what should have been a real short 1/2 Hr. or so swap. But was glad it got it done. Perhaps I maybe should do the swap at home... But in general, they do well. Maybe add another tech or 2 to help that long wait. I've had mostly long wait times. More

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Went in for an oil change that was scheduled and I was waiting. I wasn’t told til I handed over my keys it would take up to 2 hours. I live almost 1.5 hours away and it ended up taking 2.5 hours. Would ha waiting. I wasn’t told til I handed over my keys it would take up to 2 hours. I live almost 1.5 hours away and it ended up taking 2.5 hours. Would have been nice to have a call beforehand to let me know or update their online scheduler so I could have rescheduled. I was late to my kids sporting event. Very frustrating. More

by cerahurley Verified Customer Verified Customer

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Excellent service. Just wished it be provided in more timely manner closer to actual appointment time. Just wished it be provided in more timely manner closer to actual appointment time. More

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had vehicle in for oil change and tire rotation--took 2. 5 hrs--too long of a wait 5 hrs--too long of a wait More

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Very nice people, accommodating and friendly. They're about 40 minutes away but I prefer to go there than other places much closer. They're about 40 minutes away but I prefer to go there than other places much closer. More

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