William Sparks | Page 4

I purchased a new 2020 Mercedes-Benz GLC 300 from Mercedes-Benz of Atlantic City. I also purchased the 4 year maintenance plan when I purchased this vehicle and used Mercedes-Benz of Atlantic City fo Mercedes-Benz of Atlantic City. I also purchased the 4 year maintenance plan when I purchased this vehicle and used Mercedes-Benz of Atlantic City for the service. Unfortunately, moisture accumulated in the passenger-side front headlight. The Mercedes-Benz customer service representative stated the moisture was caused by a defective headlight seal. Mercedes-Benz recognized the headlight assembly was defective and offered to discount only the cost of the headlight. I still had to paid over $1,300 to replace the defective headlight assembly. The 2020 Mercedes-Benz GLC 300 is only a few thousand miles over its warranty. Mercedes-Benz should stand behind their vehicle and repair the defective part at no charge to me. I owned Acura, Honda, Ford, General Motors, Chevrolet and Chrysler vehicles for over 40 years and have NEVER encountered a defective headlight assemble. Mercedes-Benz should reimburse me the cost of the repairs to replace the defective headlight assembly. More

by jorman Verified Customer Verified Customer

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Mercedes Benz of Atlantic City never fails to impress. Quality service in a timely manner. Quality service in a timely manner. More

by ASAMUELS55 Verified Customer Verified Customer

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Everything went well I always have a good result when it’s all done yes it’s all done yes More

by SWEETLGLOSS Verified Customer Verified Customer

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Pleasant employees, helpful employees when you arrive in the dropoff area! Good customer service! Gabriel Romano was exceptional to deal with! the dropoff area! Good customer service! Gabriel Romano was exceptional to deal with! More

by PHLLPS77 Verified Customer Verified Customer

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Friendly,efficient,good quality, great waiting environment. Minimal wait time. I had no doubt the car would be taken care of. environment. Minimal wait time. I had no doubt the car would be taken care of. More

by FRAN4ART Verified Customer Verified Customer

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Nice service advisor, Gabrielle Mejias! Great salesman, Gabriel Romano! Had to make to trips to fix the issue and a third trip to repair a scratch during the repairs! Great salesman, Gabriel Romano! Had to make to trips to fix the issue and a third trip to repair a scratch during the repairs! More

by PHLLPS77 Verified Customer Verified Customer

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First class service, your employees going above and beyond. It's not just a job. From the time i drive in to the time i drive out. beyond. It's not just a job. From the time i drive in to the time i drive out. More

by MHMARZ Verified Customer Verified Customer

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Excellent service. Good price. I will be back to service my Mercedes. Thanks again. Martin Arias. Good price. I will be back to service my Mercedes. Thanks again. Martin Arias. More

by MARTIN34 Verified Customer Verified Customer

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