William Porter
William Porter at Paramount Kia of Hickory

William Porter

Corporate Fixed Operations Director

Paramount Kia of Hickory

1205 S Center St
Hickory, NC 28602

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18 Reviews

I have worked for the Paramount Automotive Group since April 2001. My job is to support our outstanding team of service and parts managers as well as all of our team members. Through supporting our teams, we are able to serve our clients as we endeavor to all ways do what is right and fair! If you need assistance with anything Automotive, please don't hesitate to reach out to me or one of our team members as our goal is to serve others each and every day.

Dealership Experience

25 yrs, 7 mos

Industry Experience

30 yrs, 4 mos

Specialties & Trainings

Senior Master Elite Certified

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18 Reviews

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18 Reviews of William Porter

July 21, 2025

Dealership Rating
Employee Rating

We told service people car wasn't running right they said get a 70 oil change then drive 1000 miles for oil consumption test we said didnt feel comfy driving it. It broke down now we have to pay to get it f More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 25, 2025

Paramount Kia of Hickory responded

Steven, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 30, 2025

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Employee Rating

Tim and the entire staff were great to work with. Tim is very knowledgeable about the product and was explain all of the technology in a way that was easy to understand. More

by Ipatrickbutler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 30, 2025

Paramount Kia of Hickory responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Paramount Kia of Hickory. We look forward to having you as one of our valued customers for many more years to come!

January 06, 2025

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Employee Rating

Very friendly, nice all around people, would definitely recommend it to my friends, great service More

by Moosebob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Rosenbalm, Kaleb Green , Brandon Leger

Jan 06, 2025

Paramount Kia of Hickory responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 27, 2024

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Employee Rating

Donavan went above and beyond to ensure I found the perfect SUV that suited my needs. He took the time to thoroughly explore options with me, demonstrating genuine care and patience throughout the proc More

by TinaT22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Rosenbalm , Donavan Maddox, Eli Reece

Nov 29, 2024

Paramount Kia of Hickory responded

Tina, We are very happy to hear Donavan and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 28, 2024

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Employee Rating

Hunter was a no pressure salesman. He made buying experience easy.Recomnend highly.Nice dealership to do business with. More

by philhalpin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter Fountain

Aug 28, 2024

Paramount Kia of Hickory responded

Phil, Thank you for your business and this review. We're happy to hear Hunter and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 18, 2024

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It was a great experience, would definitely recommend anyone to go there. Tim was absolutely the best! More

by Laken Oakley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Whitener, Randy Rosenbalm, Jason Greene, Ryan Briggs , Adam Icard, Brandon Leger, Hannah Towery

Aug 18, 2024

Paramount Kia of Hickory responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Paramount Kia of Hickory.

July 23, 2024

Dealership Rating
Employee Rating

Sales staff was very friendly and helpful with the selection of our new Kia Teluride More

by Cabinfever417
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Rosenbalm , Brandon Leger, Chao Yang

Jul 23, 2024

Paramount Kia of Hickory responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 23, 2024

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Employee Rating

the dealership was nice and extremely helpful with getting me in and out in the csar i was looking for. More

by christenburyissac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Rosenbalm, Katie Holmes , Brandon Leger

Jul 23, 2024

Paramount Kia of Hickory responded

Christen, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again.

August 16, 2023

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Employee Rating

I have been trying for the last 8 hours for someone to answer the phone at the service department. I have left messages and have had no response. I’ve never had this experience with any dealership. How ca More

by Fadedandjaded
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Greene , Brent Hood, Earl Wright

Aug 20, 2023

Paramount Kia of Hickory responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 18, 2022

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Employee Rating

Great experience with this dealership! Answered all of my questions that I had and always very dependable More

by Sera Whitener
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Whitener, Jason Greene, Evan Payne , Brent Hood, Daryl Horton, Brandon Leger, Kristine Lickfelt, Earl Wright

Oct 19, 2022

Paramount Kia of Hickory responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Sera, please do not hesitate to let us know. We are always happy to help!

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