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William Cossman

Overview Reviews (59) Inventory (125)

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William Cossman

William Cossman | Page 3

Sales Consultant

Lehigh Valley Acura

333 State Avenue
Emmaus, PA 18049

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5.0

59 Reviews

Overview Reviews (59) Inventory (125)

Dealership Experience

18 yrs, 6 mos

Industry Experience

18 yrs, 6 mos

Languages Spoken

English

5.0

59 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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59 Reviews of William Cossman

September 12, 2024

Dealership Rating

Employee Rating

Great service dept. & personnel . Very happy with my experience. Easy to do business with. I am a happy customer. & personnel . Very happy with my experience. Easy to do business with. I am a happy customer. More

by Sysn

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 13, 2024 -

Lehigh Valley Acura responded

We're delighted to hear you had a great experience with our service department at Lehigh Valley Acura! Thanks for being a happy customer and sharing your positive feedback.

September 12, 2024

Dealership Rating

Employee Rating

Great place. It was very clean & smelled amazing. Super sanitary. Everyone was nice and very helpful. Highly recommended It was very clean & smelled amazing. Super sanitary. Everyone was nice and very helpful. Highly recommended More

by JBerridge_31

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andrew Wright, Chris Goodwin, Ray Ruiz, Kay Frederick, Matthew Jones, Drew Seltzer, Kim Santana, Andy Llano , Yosmar Mendoza Gomez

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Sep 16, 2024 -

Lehigh Valley Acura responded

Thanks for the glowing review! We're delighted to hear you had a pleasant experience at Lehigh Valley Acura. Your recommendation means a lot to us!

September 11, 2024

Dealership Rating

Employee Rating

Great service, people, facility and location. You have done a nice job of training all in service. You have done a nice job of training all in service. More

by john.nespoli

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 11, 2024 -

Lehigh Valley Acura responded

Thank you for your confidence in Lehigh Valley Acura, and for your business. We are grateful to have you as a customer!

August 02, 2024

Dealership Rating

Employee Rating

It was my first time at the dealership, and I had a pleasant time. The staff was friendly. The building was clean. They also have snacks available while you wait! pleasant time. The staff was friendly. The building was clean. They also have snacks available while you wait! More

by mbacch78

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 04, 2024 -

Lehigh Valley Acura responded

Thank you for sharing your first experience with us at Lehigh Valley Acura! We're glad to hear our friendly staff and clean facilities made a positive impression. Enjoy the snacks on your next visit!

July 27, 2024

Dealership Rating

Employee Rating

A Very friendly dealership, especially William made the car buying a breeze, understood my needs. car buying a breeze, understood my needs. More

by lvic10

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Yosmar Mendoza Gomez

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Jul 29, 2024 -

Lehigh Valley Acura responded

Thank you for your confidence in Lehigh Valley Acura, and for your business. We are grateful to have you as a customer and will make sure your kudos reach William. Enjoy the new ride!

June 15, 2024

Dealership Rating

Employee Rating

Good experience — attentive to needs —-would recommend Bill Cossman— this is my third Acura at Lehigh Valley Acura Bill Cossman— this is my third Acura at Lehigh Valley Acura More

by suevanic

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matthew Jones

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Jun 15, 2024 -

Lehigh Valley Acura responded

Thanks for the kind words, Sue. Appreciate your continued business with us!

June 05, 2024

Dealership Rating

Employee Rating

Very fast service and quality work, very comfortable waiting area as well with great coffee waiting area as well with great coffee More

by jeremykennethbrown

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Goodwin, Ray Ruiz, Kay Frederick, Eoin Walshe, Matthew Jones, Drew Seltzer, Kim Santana, Andy Llano , Yosmar Mendoza Gomez, Chelsea

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Jun 05, 2024 -

Lehigh Valley Acura responded

Thanks for the kind words about our service quality at Lehigh Valley Acura. See you next time!

May 18, 2024

Dealership Rating

Employee Rating

I would recommend Lehigh Valley Acura for anyone interested in purchasing a new Acura, and ask for Bill. interested in purchasing a new Acura, and ask for Bill. More

by Ron

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matthew Jones

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May 20, 2024 -

Lehigh Valley Acura responded

Ron, we appreciate your recommendation and are glad to know you had a positive experience at Lehigh Valley Acura. We'll be sure to pass on the praise to Bill, as well. Happy driving!

April 11, 2024

Dealership Rating

Employee Rating

I unexpectedly got a nail stuck in my drivers side rear tire and I was able to get in the same day and have it fixed!! Mark was great! tire and I was able to get in the same day and have it fixed!! Mark was great! More

by sec0831

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Apr 11, 2024 -

Lehigh Valley Acura responded

We're glad to know that we could help you out in a pinch at Lehigh Valley Acura! Thanks for your kind words about Mark, and drive safely.

March 19, 2024

Dealership Rating

Employee Rating

Great service, answered all questions, no hassle with paperwork, great explanation of all features on new car. paperwork, great explanation of all features on new car. More

by Ron

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Yosmar Mendoza Gomez

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Mar 20, 2024 -

Lehigh Valley Acura responded

Ron, we're glad to know you had a great experience at Lehigh Valley Acura. We always aim for hassle-free paperwork and clear explanations. Enjoy your new ride!

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