William Baumgardner | Page 7
Service Advisor
Advantage Toyota Valley Stream
400 W Sunrise Highway
Valley Stream, NY 11581
Dealership Experience
7 yrs, 11 mos
Industry Experience
7 yrs, 11 mos
292 Reviews
Write a Review292 Reviews of William Baumgardner
June 27, 2024
Service was fine. However, it took 3 tries to correct an air conditioning problem after a service was done in April 2024 to top off all fluids and overall general ser However, it took 3 tries to correct an air conditioning problem after a service was done in April 2024 to top off all fluids and overall general service. Air conditioner started acting up subsequently for no apparent reason. On 6-25-24 Air conditioner was recharged taking care of the problem. Mr. Baumgardner was very professional and explained all options. More
June 22, 2024
Everybody is nice and very friendly, always willing to help and get right to the point of the problem help and get right to the point of the problem More
Other Employees Tagged: Andy Zollinger
June 18, 2024
After the service the computer was not reset, still showing that service is required. The sticker for next service was not updated. Which make me doubt if the service was actually executed showing that service is required. The sticker for next service was not updated. Which make me doubt if the service was actually executed More
June 14, 2024
A dealership that runs on consumer fraud. They do not really care about your car. All they care about is taking as much money from your pocket as possible. I took the car for the complimentar They do not really care about your car. All they care about is taking as much money from your pocket as possible. I took the car for the complimentary service that comes with every new car purchase from Toyota and they didn’t change the oil. I asked the so-called “service advisor” (a real fraudster) to change the oil because that what owner’s manual says you should do after 5000 miles if you are driving under more extreme conditions, but he insisted that it is not recommended and that I would have to pay $89 if I wanted the oil change, which I did. All they do in this complimentary service is adding some windshield washer fluid which costs less than $1 and a “tire rotation” which is of no cost to them and no benefit to your car maintenance, but they don’t really care about changing the oil or recommending it, which the dumbest mechanic knows that it is the most required service for engine maintenance and well functioning. Talking to those “advisors” is like talking to programmed robots: no signs of common sense. More
Other Employees Tagged: Edward Flores
June 02, 2024
Convenient location for me; East scheduling; they do good work in a timely manner; friendly staff work in a timely manner; friendly staff More
Other Employees Tagged: Erinson Duran
May 23, 2024
I like that dealership. It is always a great experience. I go back all t It is always a great experience. I go back all t More
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, Travis Cobbs, Akin Dixon, Margie Bonel, Celine Zollinger
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