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William Baumgardner

Overview Reviews (292) Inventory (256)

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William Baumgardner

William Baumgardner | Page 25

Service Advisor

Advantage Toyota Valley Stream

400 W Sunrise Highway
Valley Stream, NY 11581

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4.5

292 Reviews

Overview Reviews (292) Inventory (256)

Dealership Experience

7 yrs, 11 mos

Industry Experience

7 yrs, 11 mos

4.5

292 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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292 Reviews of William Baumgardner

December 01, 2021

Dealership Rating

Employee Rating

Has WiFi, coffee, water and is close to shooping and great food choices. Friendly staff. great food choices. Friendly staff. More

by nichudson121

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 03, 2021 -

Advantage Toyota Valley Stream responded

We're so glad to know you enjoy our amenities here! Thank you for the kind feedback.

November 21, 2021

Dealership Rating

Employee Rating

Very professional and got work done in a timely manner Very clean and friendly service Very clean and friendly service More

by LEJ542001

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 22, 2021 -

Advantage Toyota Valley Stream responded

Being able to provide good, quality work in a timely manner is what we're here for and we're glad to know this was reflected in your experience.

November 15, 2021

Dealership Rating

Employee Rating

Everyone was nice and professional. I had a great experience and very clean . They did a great job fixing the dent experience and very clean . They did a great job fixing the dent More

by RICHROGERSJR

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, Travis Cobbs, Akin Dixon, Margie Bonel

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Nov 17, 2021 -

Advantage Toyota Valley Stream responded

We're so glad to know you are entirely satisfied with our services! Thank you for taking the time to share your experience and leave us great feedback.

November 07, 2021

Dealership Rating

Employee Rating

I was charged $195.00 for a wheel alignment was not so happy about that. happy about that. More

by JERMINE_ADAMS26

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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November 03, 2021

Dealership Rating

Employee Rating

Very professional. Quick and efficient customer service. The 20k service on my lease was completed hassle free. The 20k service on my lease was completed hassle free. More

by hfluna

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 04, 2021 -

Advantage Toyota Valley Stream responded

Thanks for the 5-star review and kind words. Being able to provide great service is what we're here for!

October 30, 2021

Dealership Rating

Employee Rating

William was polite ,professional and knowledgeable about all aspects of the service needs for my car! Selena was very helpful in describing and listing the steps I needed to take on buying my RAV4 lease all aspects of the service needs for my car! Selena was very helpful in describing and listing the steps I needed to take on buying my RAV4 lease Wendy who is the last person I see when I leave advantage Toyota. She is the anchor employee. Being the cashier her pleasant and professional way of handling my billing is the last person I see. She always acts up and that’s what I remember! More

by josephthrapp

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Erinson Duran, Xavier Ascencio , I think the sales woman was Sellna, she treated me like a million dollars

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October 09, 2021

Dealership Rating

Employee Rating

The service was excellent. The bathroom is clean. The place is clean. I got my car on time. place is clean. I got my car on time. More

by SAJORIE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 11, 2021 -

Advantage Toyota Valley Stream responded

We're happy to know our environment was clean and accomodating! Thank you for the wonderful feedback.

October 07, 2021

Dealership Rating

Employee Rating

The service was great.james was very professional. He answered all my questions. & provided excellent care. answered all my questions. & provided excellent care. More

by DJWISHERSR

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, Travis Cobbs, Akin Dixon, Margie Bonel

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Oct 08, 2021 -

Advantage Toyota Valley Stream responded

We'll be sure to pass along your kind words and feedback! Thank you for the great review, we'll be here for you whenever you need us.

October 06, 2021

Dealership Rating

Employee Rating

Friendly. They explain everything that’s going to be done to the car and clean surrounding to the car and clean surrounding More

by MARSHA.R

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Travis Cobbs, Margie Bonel

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Oct 08, 2021 -

Advantage Toyota Valley Stream responded

Thank you for sharing your experience with us and others! We value this five-star rating.

October 04, 2021

Dealership Rating

Employee Rating

Scheduled 5K Maintenance - brought my car in and was told they would have it completed within an hour and a half. As promised, was out by the time they said. Great facility and break area! they would have it completed within an hour and a half. As promised, was out by the time they said. Great facility and break area! More

by JAMS812

Recommend Dealer

Yes

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Oct 06, 2021 -

Advantage Toyota Valley Stream responded

We take pride in performing efficient services without sacrificing quality. Thank you for taking the time to share your wonderful feedback with us!

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