William Baumgardner
William Baumgardner at Advantage Toyota Valley Stream

William Baumgardner | Page 20

Service Advisor

Advantage Toyota Valley Stream

400 W Sunrise Highway
Valley Stream, NY 11581

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4.5
292 Reviews

Dealership Experience

7 yrs, 11 mos

Industry Experience

7 yrs, 11 mos

4.5

292 Reviews

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292 Reviews of William Baumgardner

October 06, 2022

Dealership Rating
Employee Rating

I had a great experience. Basil made the whole purchase really easy. He really helped me select the car. I would def come back for future purchases :) More

by ERMAN.JAHANGIR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Zollinger, Celine Zollinger , Basil Rabie

Oct 07, 2022

Advantage Toyota Valley Stream responded

That is so amazing to hear, thank you so much for taking the time to share your feedback with our team at Advantage Toyota! It's great to know that we continue to provide our customers with everything they need. We look forward to working with you again in the future!

September 30, 2022

Dealership Rating
Employee Rating

Excellent service always will be recommended to my friends and family they are professional and the knowledge of the job More

by boukarikomi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2022

Advantage Toyota Valley Stream responded

Thank you for this 5-star review of Advantage Toyota. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience.

September 19, 2022

Dealership Rating
Employee Rating

The service was excellent. Everyone was professional, kind, courteous, and friendly. The facility was clean. Excellent!!!! More

by STFIGS74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2022

Advantage Toyota Valley Stream responded

Thank you for this outstanding 5-star review, we're pleased to hear that our service exceeded your expectations! We look forward to your next visit.

August 28, 2022

Dealership Rating
Employee Rating

Excellent customer service even though we had to wait longer than usual for car. Recommend others without hesitation. More

by rinkuchakraborty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Hussain , Iman

Aug 30, 2022

Advantage Toyota Valley Stream responded

Rinkuchakraborty, thank you for your wonderful review and recommendation! We are delighted to hear we were able to help you out so much. Please do not hesitate to reach out should you need any assistance in the future!

August 20, 2022

Dealership Rating
Employee Rating

I was suggested to change a tire and pay $300+ when I could actually pay $25 to fix it, which I did. Shame on you guys! You never miss an opportunity. You scammed me on rotors and had me pay $1500 to cha More

by ygurtas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Andy Zollinger

Aug 23, 2022

Advantage Toyota Valley Stream responded

We are extremely sorry to hear about this feedback and experience. Please reach out to us at wecare@aagny.net as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.

August 16, 2022

Dealership Rating
Employee Rating

Came in July 27th, 2022 for state inspection. Inspection failed as front and back brakes and rotors had to be replaced. Mind you I came in May 19th, 2022 expressing concerns with my breaking syst More

by fit2flynyc
Recommend Dealer
No

Other Employees Tagged: Shermica Malcolm

Aug 18, 2022

Advantage Toyota Valley Stream responded

Fit2flynycc, we are disheartened to read your review as this is not typical feedback for Advantage Toyota. We strive to provide all our customers with our teams excellent skills and services, no matter the job needed. We would like to speak more directly about your experience. Please contact us at wecare@aagny.net so we can clear up any concerns you may have.

Aug 18, 2022

fit2flynyc responded

No need to clear anything up. I have since sold the car to Carmax. When I was trying to express my concerns and frustrations at the dealership both instances I was met with push back. This is very much so typical feedback for this dealership as you have a 2 star rating on Yelp and 1 star rating on the BBB website.

August 03, 2022

Dealership Rating
Employee Rating

It's one of best car dealer in New York city what I know off More

by MARLONWHITE326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2022

Advantage Toyota Valley Stream responded

Thank you for your wonderful feedback and 5-star rating! Our team is dedicated to providing all our customers with the best service possible and we are delighted to hear our hard work pays off. Please don't hesitate to reach out for any assistance you may need in the future!

July 20, 2022

Dealership Rating
Employee Rating

Toyota is the beest sev the employee work with a smile and great help thank toyata More

by BEAAGENTS
Recommend Dealer
Yes
Jul 22, 2022

Advantage Toyota Valley Stream responded

We are thankful for this 5-star review! We're happy to hear that our team could provide such a great and friendly experience. We look forward to working together again in the future!

July 07, 2022

Dealership Rating
Employee Rating

You guys are the best! !!!! William is excellent!!!!! Excellent - Fabulous - Awesome - Impressive - Incredible - Fantastic - Amazing More

by DBF533
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Advantage Toyota Valley Stream responded

DBF533, thank you for your glowing feedback and 5-star rating! We are so happy to hear you loved your experience with William and we will be sure to pass along your kind words. Our team works hard to ensure all our customers are well taken care of through our top tier services. Please do not hesitate to reach out for any assistance you may need in the future!

June 30, 2022

Dealership Rating
Employee Rating

The did a great job thank you for your service I need more work to be done soon thank you 😊 More

by INTAZHARAISH66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Xavier Ascencio, Margie Bonel

Jul 06, 2022

Advantage Toyota Valley Stream responded

Thank you for your kind review! We are thrilled we could provide you with an exceptional experience, and we look forward to an opportunity to work with you again.

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