Will Runkle | Page 3

Communication between departments is poor. I was promised a fix for a problem. It was not fixed. Don't promise what you can't deliver. I felt like once you had my money i was no longer a p I was promised a fix for a problem. It was not fixed. Don't promise what you can't deliver. I felt like once you had my money i was no longer a priority. You can do better! More

by bblackjackk Verified Customer Verified Customer

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I had a scheduled time to pick up the car so knew I was coming. Said it had been detailed the day before...it looked terrible inside and out. coming. Said it had been detailed the day before...it looked terrible inside and out. More

by lori.loomis Verified Customer Verified Customer

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The Jeep I traded-in did not get paid off for over a couple weeks. I was placed into collections. The trucks windshield wipers needed to be replaced. I came back to get my plates and they didn't have th couple weeks. I was placed into collections. The trucks windshield wipers needed to be replaced. I came back to get my plates and they didn't have the mount. It has been a rough start. More

by timjwitham Verified Customer Verified Customer

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The car I bought less than 2 months ago is a lemon. I bought an extended warranty in case of a situation like this, but when I took the vehicle to the dealership to be repaired, Service claims nothing I bought an extended warranty in case of a situation like this, but when I took the vehicle to the dealership to be repaired, Service claims nothing was wrong with it. More

by jilltrevis Verified Customer Verified Customer

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initial salesman shifted to another contact without explanation, 2nd salesman adequate on making the sale his follow up after the sale was forced minimum, will his boss is suspected of lying to put off explanation, 2nd salesman adequate on making the sale his follow up after the sale was forced minimum, will his boss is suspected of lying to put off the requested title registration to the husband's name. Lady in charge of filing was wonderful, but because of will was ineffective. Car has issues cruise control, seat assignment, fixing it creates a logistics problem and more time and effort on our part. I found the car online made inquiries paid cash for the car, no trade in. It couldn't have been an easier for your dealership, too bad you turned it into a hassle, More

by owen94 Verified Customer Verified Customer

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Excellent service. Oil change and tire rotation. Timely work. Reasonable charges for all services done. Oil change and tire rotation. Timely work. Reasonable charges for all services done. More

by lmensing Verified Customer Verified Customer

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Good dealership but service center is difficult. When you schedule a service appointment you don’t get in at that time. You get put in a line. Average wait time for a standard oil change has been 3 When you schedule a service appointment you don’t get in at that time. You get put in a line. Average wait time for a standard oil change has been 3 hours or more on 5 different trips. More

by greg.huotari Verified Customer Verified Customer

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Great customer service. Appreciate the courtesy and helpful service tech. Was timely and was on my way. Appreciate the courtesy and helpful service tech. Was timely and was on my way. More

by cd13mack Verified Customer Verified Customer

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Poor back office staff and getting thing completed after the fact, I had to call twice and they had to send two check before our trade in was actually paid off. the fact, I had to call twice and they had to send two check before our trade in was actually paid off. More

by mmanderson95 Verified Customer Verified Customer

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Very knowledgeable and helpful. Delivered what was promised to us. Totally satisfied with the service. Delivered what was promised to us. Totally satisfied with the service. More

by madhupriya20 Verified Customer Verified Customer

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