Wesley Prudencio | Page 12

Always a great experience coming in for service. Wesley and the service techs were nice enough to let me know of a regular tire rotation wasn’t needed at the time. Although it seems like a minor item, it s and the service techs were nice enough to let me know of a regular tire rotation wasn’t needed at the time. Although it seems like a minor item, it shows attention to detail and won’t perform unnecessary maintenance. Take care! More

by mcbain03 Verified Customer Verified Customer

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Great service. Very helpful crew. We appreciate everything. Easy to schedule and everyone was very friendly. Beautiful show room. We will get our next Audi from you! everything. Easy to schedule and everyone was very friendly. Beautiful show room. We will get our next Audi from you! More

by milo71 Verified Customer Verified Customer

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Service dept. was great. Wait time was good considering the amount of work that was done. Service manager kept me well informed about the work progress. The inspection video was very good. the amount of work that was done. Service manager kept me well informed about the work progress. The inspection video was very good. More

by John Verified Customer Verified Customer

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Good details on inspection video. Wait time this time is shorter than usual. Clean lobby waiting area. Free car wash after is a plus. Good service overall. shorter than usual. Clean lobby waiting area. Free car wash after is a plus. Good service overall. More

by ANDREWKOKYLE Verified Customer Verified Customer

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Video of the inspection is appreciated, honesty and feedback of the service department was very beneficial. Feel that we over paid for the lifetime oil change package at the time of purchase based on o feedback of the service department was very beneficial. Feel that we over paid for the lifetime oil change package at the time of purchase based on oil changes are only ever 10,000 miles More

by plagge86 Verified Customer Verified Customer

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Diagnosed and took some corrective action to fix sporadic rear light problem. No charge! Awesome! Thank you. (Did advise of potential problem at some later date. Nice to have a heads-up,) rear light problem. No charge! Awesome! Thank you. (Did advise of potential problem at some later date. Nice to have a heads-up,) More

by SHARON.DIXON Verified Customer Verified Customer

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We were in Des Moines from out of state. The service did an amazing job at getting us back on the road and back home. an amazing job at getting us back on the road and back home. More

by TATEROARK Verified Customer Verified Customer

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Katie was amazing in helping me while on a long road trip. She researched the symptoms and returned my call in a prompt manner to resolve! trip. She researched the symptoms and returned my call in a prompt manner to resolve! More

by hsecretgarden Verified Customer Verified Customer

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Everything went perfect. Time to check in to time to pick up was very fast and and and and and and and and and and 25 words up was very fast and and and and and and and and and and 25 words More

by PAULDORSEY Verified Customer Verified Customer

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This was my first experience with Audi Des Moines. I was extremely pleased with the professionalism and quality if service. extremely pleased with the professionalism and quality if service. More

by STENTHOUND Verified Customer Verified Customer

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