Wendy Nelson | Page 27

Great Customer Service Terry Helgeson is an outstanding customer service representative for Cedar Rapids Toyota and he does a great job. He knows Toyota vehicles inside and Terry Helgeson is an outstanding customer service representative for Cedar Rapids Toyota and he does a great job. He knows Toyota vehicles inside and out. Would highly recommend Cedar Rapids Toyota and Terry Helgeson. More

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Finally, what car buying was meant to be like! Went looking at cars with my wife a couple of weeks ago. Stopped in to Cedar Rapids Toyota and met Alan Makabi. Not your typical car salesman. He does Went looking at cars with my wife a couple of weeks ago. Stopped in to Cedar Rapids Toyota and met Alan Makabi. Not your typical car salesman. He doesn't sell you a car or monthly payment. Nope. He just asks what you're looking for and then lets you sell yourself on the car. It's that simple. He even spent his own time searching for the exact model we wanted. We ended up leasing a Highlander XLE this time around. Wendy Nelson even made the financing easy peezy. And, I guarantee we'll be back to see Alan again for another one in 36 short months! Too bad I can only give these folk just 5 stars. Alan Makabi, Wendy Nelson, and CR Toyota are the perfect example of what buying or leasing a car should be like! More

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Absolutely perfect from start to finish! We went to Cedar Rapids, IA Toyota because my daughter & son-in-law were impressed with the sales & service when they purchased their new Toyota in 20 We went to Cedar Rapids, IA Toyota because my daughter & son-in-law were impressed with the sales & service when they purchased their new Toyota in 2015! Terry Helgeson was so informative, kind & understanding of my situation with my trade-in while making the best possible solution with my new Toyota Corolla. He continues to assure me that he is only a call away for any questions or concerns. Wendy Nelson in financial is knowledgeable and caring while treating me with the utmost professionalism! I have made two new friends for life and would recommend them & Toyota to anyone who is looking into purchasing a vehicle! More

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Salesman Wyatt Snodgrass I am very pleased with my new Toyota Rav! I was quite impressed with my salesperson Wyatt Snodgrass. Wyatt took time to show me many Ravs (new & used) I am very pleased with my new Toyota Rav! I was quite impressed with my salesperson Wyatt Snodgrass. Wyatt took time to show me many Ravs (new & used) and answered all my questions. Wyatt is a good listener and was quite patient explaining how all the new audio & technology worked in my new Rav. I did not feel any pressure from Wyatt to purchase a vehicle! I felt blessed to have a helpful salesperson wth a great personality! More

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Thank you! I appreciate that Steve respected that I knew what I wanted and he did not push to consider other options. He answered my questions honestly and in a I appreciate that Steve respected that I knew what I wanted and he did not push to consider other options. He answered my questions honestly and in a manner that made sense to me. Steve and Wendy worked within the limits of our time constraints. They also assisted with getting my old car to my home before I drove off the lot in my new Corolla. Both my husband and I will let our famity and friends know that we had a great experience at Cedar Rapids Toyota. More

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Great service Alan and Wendy were both great to work with. They were both very helpful from start to finish. Wendy helped with all of my financial questions. Alan t Alan and Wendy were both great to work with. They were both very helpful from start to finish. Wendy helped with all of my financial questions. Alan took the time to show me all the new features in my new car. He even hooked up and programmed my phone. I highly recommend Cedar Rapids Toyota. More

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Fast and Friendly Car Buying The car buying experience was smooth with Alan and Wendy. I would recommend and contact them in the future for another vehicle purchase. Other areas s The car buying experience was smooth with Alan and Wendy. I would recommend and contact them in the future for another vehicle purchase. Other areas such as the receptionist and service department have not been nearly as friendly, helpful or thorough as other dealerships I've done business with in the surrounding area. More

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Thank you Terry and Chris. This is the dealership to use. They make it easy to trade and buy a car. Thank you so much!!!! I love the and the service I received. This is the dealership to use. They make it easy to trade and buy a car. Thank you so much!!!! I love the and the service I received. More

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Good, better and the best!!!!! I have spent a couple of years looking at trading in my Prius, and spent some time last year talking to Spencer and decided last year that I would wai I have spent a couple of years looking at trading in my Prius, and spent some time last year talking to Spencer and decided last year that I would wait for another year. I was so impressed with Spencer, he was so kind and not at all pushy! Then this year, I was watching on line what was avaliable and saw what I wanted. I came in and ask for Spencer and within an hour I was ready to purchase the Rav4, I must admit that I had some special requests and he assisted me with them all.!!! That same day I met with Wendy who was also "the tops" and she had my paperwork done very quickly, and I was on my way. She was wonderful, fun to work with and very friendly. Came back on Friday and got my car and all went well. So five stars to Spencer and Wendy. I do not like the Web site, all the pop ups are very irritating, at times I could not even read about the cars because of a pop up telling me I could talk to someone now!! Plus numerous pop ups while I was looking, I would not even give it one star!! More

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Terry is great! Very comfortable working with Terry, he knows the vehicles, the process and that's a great we to build trust. He took the time to make everything go s Very comfortable working with Terry, he knows the vehicles, the process and that's a great we to build trust. He took the time to make everything go smoothly. More

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