Waseem Tarawneh

Everyone is so sweet and knowledgeable. I enjoyed getting to know everyone. They went out of their way to help me and make me happy I love my new Jeep. Thank you to all the team that made i I enjoyed getting to know everyone. They went out of their way to help me and make me happy I love my new Jeep. Thank you to all the team that made it happen. More

by The Black Widow X Verified Customer Verified Customer

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Terrible Post-Purchase Experience – 2021 Toyota RAV4 Hybrid XSE from CDJR of Leesburg I had an awful experience purchasing a 2021 Toyota RAV4 Hybrid XSE from CDJR of Leesburg. I bought the car on Aug Hybrid XSE from CDJR of Leesburg I had an awful experience purchasing a 2021 Toyota RAV4 Hybrid XSE from CDJR of Leesburg. I bought the car on August 16, 2024, and literally 5 minutes after driving off the lot, the driver’s seat stopped working. I immediately called our salesperson, Guido Marin, and Sales Manager Sammy Hawana, but they brushed it off, saying it was too late on a Friday and that I should bring the car in on Monday. When I called on Monday, August 19, 2024, I was shocked to hear that they refused to help me with the repair! The car was practically brand new, and they acted like it wasn’t their problem anymore. I also left several messages for the General Manager, Waseem Tarawneh, hoping to resolve the issue, but I never heard back from him. On top of this, Jorden Hayes, the Internet Sales Leader, seemed indifferent once the deal was done. No follow-up, no support. I’ve been left with a faulty vehicle, no help from the dealership, and the worst customer service I’ve ever experienced. I expected much more from a reputable dealership, but I guess I was wrong. I strongly advise avoiding CDJR of Leesburg unless you want to deal with a team that disappears the moment you drive off the lot. More

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All the years and all the vehicles I have bought in my lifetime !! This is THE BEST DEALERSHIP!! Shout out to the WHOLE TEAM who made this happen!! You guys are AMAZING!! Thank you from the bottom of my lifetime !! This is THE BEST DEALERSHIP!! Shout out to the WHOLE TEAM who made this happen!! You guys are AMAZING!! Thank you from the bottom of my heart ❤️ Marti More

by The Black Widow X Verified Customer Verified Customer

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I waited a year and a half to get a fuel pump for the recall the schedulers called Weaks ahead of time I brought the truck in for service. They indicated 2 to 3 days I called on the third day late in the recall the schedulers called Weaks ahead of time I brought the truck in for service. They indicated 2 to 3 days I called on the third day late in the afternoon to find out they have not even started on it, and it would be another week. I mentioned that I had an appointment and I was confused and frustrated. After that, I called back, asked for the general manager her returned my call and told me he would take care of it. He did indeed take care of it. My truck was complete and ready to go two days later , it would’ve been nice to receive a phone call at least explaining what was going on. Communication is good to have. My past experiences have been very good and I plan to take my truck there in the future More

by 70streater Verified Customer Verified Customer

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My salesman Josiah was great and knowledgeable . Waseem the GM was amazing kind and caring. My Finance guy Michael was patient and explained everything. Waseem the GM was amazing kind and caring. My Finance guy Michael was patient and explained everything. More

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Excellent buying experience with Josiah. He is an asset in the sales department at CDJR. He is an asset in the sales department at CDJR. More

by doleary0517 Verified Customer Verified Customer

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We found everyone we encountered in the sales department of this dealership to be pleasant and helpful. Robert Smith found the perfect car for us, based on our “wants”. He was great about showing the feat of this dealership to be pleasant and helpful. Robert Smith found the perfect car for us, based on our “wants”. He was great about showing the features of the car. He was always responsive to calls or texts, and has even been helpful after we took the vehicle home. Jo-Lynn Smith has helped acquaint us with all the technology in our new car. And, thanks to Waseem and Edgar for making the negotiations and paperwork go smoothly. More

by sasenick Verified Customer Verified Customer

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Nice showroom. ...was attended to as soon as I stepped out of my vehicle! Thanks to all who made this deal possible! ...was attended to as soon as I stepped out of my vehicle! Thanks to all who made this deal possible! More

by Murphymid Verified Customer Verified Customer

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Waseem was great to work with, He was very Professional, His Office was very Clean, Net and Organized.. His Office was very Clean, Net and Organized.. More

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I was very pleased with the staff. Logan my sales rep, Charles, Vinnie, and General Manager Waseem (who personally greeted me when I arrived). I will add that Bryan Ruiz Marquez rea Logan my sales rep, Charles, Vinnie, and General Manager Waseem (who personally greeted me when I arrived). I will add that Bryan Ruiz Marquez really took the time to help me with some questions I had. More

by AP Verified Customer Verified Customer

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