Viviana Saenz
Service Consultant
Norm Reeves Honda Superstore - Huntington
19131 Beach Blvd
Huntington Beach, CA 92648
201 Reviews
Write a Review201 Reviews of Viviana Saenz
September 25, 2024
Great service and care by representative. was notified when work was done and was picked up as I requested. No issues. was notified when work was done and was picked up as I requested. No issues. More
Other Employees Tagged: Jason Ung, Clayton Einck, Benito Torres, Ivette Rodriguez, John Le
September 24, 2024
Viviana was Great and really responsive to my questions as well as needs. I believe that goes for all of your customer service and support staff there. Mateo and the other driver were extremely courteous a as well as needs. I believe that goes for all of your customer service and support staff there. Mateo and the other driver were extremely courteous and respectful. I live right next to Westminster Honda and will choose again to go back to normal Huntington any day! More
Other Employees Tagged: John Le , I am sorry to say, but my memory lapse me from when I was there. There was an African-American gentleman who greeted me when I dropped the car off. I would drop my car off there again, just to see him smile. What a great man!
September 24, 2024
Good service & fair charges. I’d like a little more description on issues. More long term consequences of an ongoing issue I’d like a little more description on issues. More long term consequences of an ongoing issue More
Other Employees Tagged: Benito Torres, John Le
September 21, 2024
Service was timely and waiting room was comfortable with a nice coffee/latte/ tea machine. Also liked that there was a room in order to make private phone call if necessary. a nice coffee/latte/ tea machine. Also liked that there was a room in order to make private phone call if necessary. More
Other Employees Tagged: Luis Lainez, Hunter Hall
September 21, 2024
John Le is my go to person. He very professional and nice. Great asset to Honda!! He very professional and nice. Great asset to Honda!! More
Other Employees Tagged: Clayton Einck, John Le
September 21, 2024
I’ve been bringing my Honda to Norm Reeves in Huntington since 2014. They are great. since 2014. They are great. More
Other Employees Tagged: Jason Ung, Ivette Rodriguez, John Le, Tony Lagos
September 19, 2024
When I had my vehicle serviced for an oil change. They did their “inspection”. The tech noted my brake fluid was in the red. My brakes were just serviced at your dealership. When I questioned Tony ho They did their “inspection”. The tech noted my brake fluid was in the red. My brakes were just serviced at your dealership. When I questioned Tony how they could be bad in 10k miles he said they aren’t. But if they aren’t? Why are they listed as red. Either Tony shouldn’t be in service because I have a brake problem that your team just fixed but is still bad Or the tech shouldn’t be working on cars because he doesn’t know what he’s looking at. Why would my brakes be red if there is no problem. Unless the dealership is trying to get more $$ out of unsuspecting people. Aweful More
Other Employees Tagged: Jason Ung, Tony Lagos