Vivian Montes

Vivian was great. Service not so much. I feel things have gone downhill since Garff bought the dealerships Service not so much. I feel things have gone downhill since Garff bought the dealerships More

by morgandaines Verified Customer Verified Customer

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Typically, obtaining automotive services can be a costly and unpleasant experience. However, this dealership stands out as an exception. I had the pleasure of working with Garrett and Vivian, two exceptiona and unpleasant experience. However, this dealership stands out as an exception. I had the pleasure of working with Garrett and Vivian, two exceptional service representatives who transformed the process into a seamless and enjoyable one. Their proactive and transparent communication style made all the difference. I would not entrust my Mercedes to anyone else. More

by ally Verified Customer Verified Customer

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Great dealership with great people. Only drawback was that they did not wash my car. Only drawback was that they did not wash my car. More

by RUDDD Verified Customer Verified Customer

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Vivian is warm and friendly and always updates me with my car when it has changes car when it has changes More

by KELLYRYANGIRL Verified Customer Verified Customer

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I appreciate their willingness to get you scheduled for service as quickly as they can and it doesn’t feel like you’re being taken advantage of. Vivian and Braden were most helpful. Welcoming atmosphere an service as quickly as they can and it doesn’t feel like you’re being taken advantage of. Vivian and Braden were most helpful. Welcoming atmosphere and feels a bit more personal when the staff remembers your name . More

by Angela Verified Customer Verified Customer

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Always have excellent service and enjoyed service working with Vivian. The car always comes back cleM with Vivian. The car always comes back cleM More

by mckelso Verified Customer Verified Customer

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This dealership is exceptional in every way -- honesty, efficiency, customer service and amenities. And the friendliness and compassion each of the employees demonstrates makes it such a great place to be efficiency, customer service and amenities. And the friendliness and compassion each of the employees demonstrates makes it such a great place to be. Additionally, their communication while cars are being serviced is wonderful. More

by ForGood1 Verified Customer Verified Customer

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This service team is always so thoughtful! Had a few wrinkles last visit and they were terrific in managing the situation. Had a few wrinkles last visit and they were terrific in managing the situation. More

by Petermblack Verified Customer Verified Customer

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Vivian was very responsive and helpful while the techs tried to understand why I have “indicator messages” constantly going off. However I am still having messages popping up. This issue needs to be reso tried to understand why I have “indicator messages” constantly going off. However I am still having messages popping up. This issue needs to be resolved. When you pay for, and choose to drive a Mercedes, you shouldn’t have to deal with messages constantly popping up while you drive. More

by matt_molen Verified Customer Verified Customer

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Service always a good experiance. Management and Sales are great to work with. I recommend them all the time. Management and Sales are great to work with. I recommend them all the time. More

by WHEELWERKSMIKE Verified Customer Verified Customer

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