Vitaliy Khlebnikov | Page 51

Excellent customer service Vitality in service department knows me and my two Subarus, and is very helpful in arranging service appointments and a loner car to minimize my waiti Vitality in service department knows me and my two Subarus, and is very helpful in arranging service appointments and a loner car to minimize my waiting time for maintenance. Courteous, efficient and helpful service. More

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Excellent Experience Purchasing and with Car Service I never imagined I would like a dealership as much as I like Herb Gordon. We loved our experience purchasing our car here, and find it generally delig I never imagined I would like a dealership as much as I like Herb Gordon. We loved our experience purchasing our car here, and find it generally delightful to bring in the car for service. I recently went in with my 7 month old son, and the service team was very welcoming and accommodating; they even have a special room for children and parent. More

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Service The service department at the Herb Gordon dealership is great to deal with. Very accommodating and fair in their repairs. Great treatment of customers The service department at the Herb Gordon dealership is great to deal with. Very accommodating and fair in their repairs. Great treatment of customers. I would definitely recommend them. Vitaliy in particular, my service advisor, is great. More

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Great service experience at Herb Gordon Subaru I want to highly recommend the service at Herb Gordon Subaru. I had my car towed there on Monday with what I thought was a serious transmission proble I want to highly recommend the service at Herb Gordon Subaru. I had my car towed there on Monday with what I thought was a serious transmission problem. I worked with Vitaliy Khlebnikov and he was able to convince Subaru to cover the new transmission at no cost to me! I got to drive a 2018 Outback during the time my car was being serviced too. I had previously gone to another dealer for service but I have been usIng Herb Gordon for the last year or so. I am so happy I made the switch! More

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Fantastic service! Vitally provided great service and went above and beyond my expectations as usual. When I showed up he was ready and waiting. Listened to all my conce Vitally provided great service and went above and beyond my expectations as usual. When I showed up he was ready and waiting. Listened to all my concerns wrote me up quickly. He even managed to find a loaner for me last minute. While the car was in service he communicated everything in a timely manner and addressed my every concern. Paperwork was done and waiting at the cashier when I arrived to pick up my car. He again made sure to address all my concerns and confirm that he had done all that he could do for me before I left. This is how getting a car serviced should be. More

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World Class Experience! Everytime I've had to get my car checked with this dealership. I've always been made to feel important and have been well taken care off by the my ser Everytime I've had to get my car checked with this dealership. I've always been made to feel important and have been well taken care off by the my service rep. The most I could probably insist on saying is that they've gone the Extra Mile with me in facilitating transportation for the time the car is being serviced, nice calm atmosphere (including great coffee) as I wait, washed car and filled tank of gas, etc.World Class Service in my opinion. More

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Great Service from Vitaliy Vitaliy is wonderful to work with, as usual. He got my car serviced very quickly and made recommendations to save me money, which is always appreciate Vitaliy is wonderful to work with, as usual. He got my car serviced very quickly and made recommendations to save me money, which is always appreciated! More

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Just had my oil changed at HGS Great experience with Vitaliy and the staff at Herb Gordon Subaru. It was quick, efficient and they washed my Legacy too. Thanks again guys, I will be Great experience with Vitaliy and the staff at Herb Gordon Subaru. It was quick, efficient and they washed my Legacy too. Thanks again guys, I will be back!! More

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Trustworthy!!! When I come to the Subaru in silver spring I feel safe that they will do right by me! Otherwise I wouldn't keep coming back since 22008.They all are h When I come to the Subaru in silver spring I feel safe that they will do right by me! Otherwise I wouldn't keep coming back since 22008.They all are honest people. Vitaliy always make sure that I know what is going on with my car and he cares. Thanks Subaru family I love everyone there. More

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Oil change and inspection Very good dealership to bring your car in for service. Never have to wait and always met at the dealership with a smile and friendly words. Very good dealership to bring your car in for service. Never have to wait and always met at the dealership with a smile and friendly words. More

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