Vitaliy Khlebnikov | Page 39
Service Advisor
Herb Gordon Subaru
3161 Automobile Blvd
Silver Spring, MD 20904
532 Reviews
Write a Review532 Reviews of Vitaliy Khlebnikov
April 08, 2020
I was very impressed by the personal service provided and by the explanation of work that was needed and it was completed in a very timely manner..Vitaliy the service advisor is very good at his job! We had by the explanation of work that was needed and it was completed in a very timely manner..Vitaliy the service advisor is very good at his job! We had 2 cars serviced at the same time and the service was wonderful. Herb Gordon Subaru also provided a loaner car until the repairs and/or recalls were completed. We will use their services again A very pleasant experience. More
March 29, 2020
Excellent service and customer attention. Had a flat tire while traveling I-95 near Silver Springs. Brought the vehicle to Herb Gordon Subaru for a new tire since could not complete remaining Had a flat tire while traveling I-95 near Silver Springs. Brought the vehicle to Herb Gordon Subaru for a new tire since could not complete remaining 6hr drive on donut spare. Entire service department, including manager were quick to respond. Very courteous and sympathetic to our situation.. Not having a matching tire in stock, they went above and beyond expectations to locate a match at a local store, send a technician to retrieve it and then mount it in a very efficient manner. While waiting for the work, we received much welcomed assistance from the staff in providing a table to eat lunch as well as some pleasant conversation. Can't say enough about how efficient and helpful this dealership was in addressing a bad situation. A first rate outfit. More
Other Employees Tagged: Greg Edwards, Rodney Rogers , Junior Mohepath, Also cashier who is not listed above. Didn't catch her name. A very helpful and friendly lady. Semper Fi.
February 25, 2020
I have bought three cars from this dealership, and will almost certainly buy my fourth from them as well. Buying a car from Herb Gordon is painless. The service department is first rate. Everyone I have me almost certainly buy my fourth from them as well. Buying a car from Herb Gordon is painless. The service department is first rate. Everyone I have met here appears to really make an effort to have the customer have a positive experience. Subarus are great cars and Herb Gordon is a great dealer, which is why I come here and will continue to do so. More
Other Employees Tagged: Michael Goodman, Bob Thompson
February 19, 2020
Excellent service as always from Vitaliy and the team. Got us a loaner car with no notice so my son and I didn’t have to wait when it turned out to be a longer than expected job. Got us a loaner car with no notice so my son and I didn’t have to wait when it turned out to be a longer than expected job. More
February 10, 2020
Professional, knowledgeable staff, understood the reason for my visit, kept their word regarding timing (how long it is going to take), explained in depth all necessary repairs, step by srep. for my visit, kept their word regarding timing (how long it is going to take), explained in depth all necessary repairs, step by srep. More
February 07, 2020
Amazing service as always! Had my 50th anniversary WRX in for what appeared to be some bubbling or melting of the housing in both led headlights. They were both able to be replaced under warranty! Hands down for what appeared to be some bubbling or melting of the housing in both led headlights. They were both able to be replaced under warranty! Hands down the best service advisor out there. The man needs a pay raise. More
February 06, 2020
Got me in to a scheduled maintenance visit same day despite not having available appointments. Got the work done in a speedy 2 hours when the team was available in between the other appointments. Still despite not having available appointments. Got the work done in a speedy 2 hours when the team was available in between the other appointments. Still washed it and got me out of there with courteous service the whole time. *Vitaliy (sorry for the spelling mate) really went above and beyond what I could have hoped for. More
February 05, 2020
Great service department. Honest, professional, courteous. Vitaly and the rest of the team are fantastic! Very helpful. Upfront about what needs to happen with your vehicle, and if you need somethi courteous. Vitaly and the rest of the team are fantastic! Very helpful. Upfront about what needs to happen with your vehicle, and if you need something else done. More
Other Employees Tagged: Harry Price

