Vishal Pathak | Page 2

Dublin Nissan responded

Gsharabu, Thank you for your feedback! We’re glad to hear your INFINITI service was completed quickly and on time, with everything clearly explained at pickup. We truly appreciate your business and look forward to serving you again! Best regards, Mark Hashimi General Manager Dublin Nissan / INFINITI mark.hashimi@cacargroup.com

Dublin Nissan responded

Thank you for the wonderful compliment! We’re very fortunate to have John on our team, and we’re glad he made such a positive impression. We truly appreciate your business and your recommendation, and we’ll be sure to share your kind words with John! Best regards, Mark Hashimi General Manager Dublin Nissan / INFINITI mark.hashimi@cacargroup.com

Dublin Nissan responded

JELLIS3402, I sincerely apologize that your Frontier PRO-4X was delivered without its Monroney label. I understand your concern and am willing to order a replacement sticker for you. Please contact me directly so I can personally assist you and make sure this is resolved. Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479 cell

Dublin Nissan responded

Rmack, Thank you for sharing your experience! We’re pleased to hear that Angel provided quick, clear communication and helped you understand your vehicle’s diagnosis without unnecessary delays. We truly appreciate your trust in our service department and look forward to assisting you again. Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479

Dublin Nissan responded

Alviefernandez, Thank you for sharing your honest feedback. We’re glad you appreciated our attentive, no-pressure approach and vehicle selection. We also understand that the benefits, costs, and differences between optional protection products and warranties should have been explained more clearly. We’ll use your comments to improve our communication. Thank you for your business and for still giving us a thumbs-up! Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479

Dublin Nissan responded

Zmikhitan, Thank you for sharing your experience! We’re delighted that you received excellent service and helpful support throughout your purchase. We truly appreciate your business and hope you enjoy your new Nissan! Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479

Dublin Nissan responded

Gurchanan, I’m sorry to hear about the door-alignment concern with your new vehicle. This is not the experience we want for our customers, especially after purchasing a brand-new car. I would like to personally review the situation and work with our service team toward a resolution. Please contact me directly at 925-421-4479 or mark.hashimi@cacargroup.com so I can assist you. Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479

Dublin Nissan responded

Nezdawn, Thank you for sharing your experience! We’re delighted that our service and technician teams provided excellent customer care and completed everything promptly. We’re also glad our shuttle service was convenient and timely. We truly appreciate your business and look forward to serving you again! Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479

Dublin Nissan responded

Tajb, Thank you for the excellent review! We’re delighted that Vishal and Darren made your buying experience quick, easy, and enjoyable. We truly appreciate your business and hope you enjoy your new Nissan for many years to come! Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479

Dublin Nissan responded

Jasrinder, Thank you for your kind review! We’re happy to hear that you received a great deal and friendly, helpful service from our team. We truly appreciate your business and hope you enjoy your INFINITI for many years to come! Mark Hashimi General Manager Dublin Nissan/INFINITI mark.hashimi@cacargroup.com 925-421-4479