Vinicius "Vinny" Santos | Page 14

Excellent costumer service . Vinny is the best cars sale . And every body , service department they are amazing. Thanks very much. The only dealer in the area with good service . . And every body , service department they are amazing. Thanks very much. The only dealer in the area with good service . More

by BUCHUANN Verified Customer Verified Customer

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Vinny was great. He took care of me and all my questions were answered. He took his time to help me with all my needs. were answered. He took his time to help me with all my needs. More

by MARQUEZSONIA46 Verified Customer Verified Customer

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I’m incredibly pleased with the customer service! Vinny helped me find the exact car I wanted and worked out a great price. I absolutely love my car and I can’t wait to work with them again in the future! helped me find the exact car I wanted and worked out a great price. I absolutely love my car and I can’t wait to work with them again in the future! More

by AshleySabatell Verified Customer Verified Customer

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When I first bought my car everybody was extremely helpful this place couldn’t have treated me worse after purchasing the car they act like they barely had time for me they offer free inspection but c helpful this place couldn’t have treated me worse after purchasing the car they act like they barely had time for me they offer free inspection but charge you for the omissions test well the admissions test cost as much as both at any other dealership don’t expect good service after you purchase from this dealership More

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Very Friendly and Professionals. My Sales Man very Responsible and Concern about my needs & questions. Would Recommended to any one. Very serious about customers concerns. Responsible and Concern about my needs & questions. Would Recommended to any one. Very serious about customers concerns. More

by TWINKLES930 Verified Customer Verified Customer

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Bought a 2017 Hyundai in 9/16/16. I only had 32k miles on it when I had to have a coil replaced this august. My 20 yr old granddaughter was just in a bad car accident and was on a ventilator and is now paral it when I had to have a coil replaced this august. My 20 yr old granddaughter was just in a bad car accident and was on a ventilator and is now paralyzed. I was a wreck up there waiting for the car to be fixed so I could go see my granddaughter who lives in Albany. While walking around crying and thinking vinny approached me. He sold me the Hyundai Elantra. Anyway he says hello and asked me if I was interested in an suv there I was looking at. I wasn’t really looking at the vehicle I was in deep thought about my granddaughter and told him all about her and showed him pics of her in the hospital. He gave his condolences and continued trying to sell me that suv. Don’t ask me how it happened but before you know it he had me test driving different suvs. He was so persistent and he won. I ended up leaving my car that only had 32k miles and a great warranty for a 2017 Nissan Rogue with 87,500 miles and no warranty!! Mind you I tried so many times to get away from him and was actually hiding in a corner outside just crying over my granddaughter. He found me said Anthony had all the paperwork done and at that point I felt obligated. As I was driving down the street I hit a bump and the rear view mirror popped off startling me to the point I almost had an accident. I went there 3 times to get the mirror fixed. The one time the guy just slid it back on and again after leaving the first bump it popped off again. I went up for an oil change. Oh yea I did get 4 free oil changes from Anthony but the would not give or even sell me a warranty. Vinny said you don’t want a warranty from here. I’ll have my friend who does warranties call you. Well that never happened. And now they want $200 to replace a rear view mirror that was broke from the time I bought the vehicle. Also I with my trade, my 2017 Hyundai Elantra I paid 15,999 not including taxes and fees for a 2017 Nissan Rogue with over 87k miles. And there’s nothing special about it. It’s just your standard rogue. Out of curiosity I approached another salesman when I went for my oil change the other day and asked him what they would give me for my Nissan towards a trade. He tells me $6000 to $ 8000. I couldn’t believe it. I told him I just bought that there in august and paid 16,000 not including taxes. He tried to make every excuse in the book and was trying so hard to get me to trade it for something else. These people do not care about you at all. Yea the first time buying a car they treat you like gold but go back and trade that car in and see what happens. Oh you’ll still be treated good because they’ll do and say anything for a sale. Also the rogue was going to the auction until they seen me coming. Please don’t fall for thier cons. Vinny, Anthony, and the manager who my sister and I went up to talk to not long after buying the vehicle and was told by Kelly blue book the cars value was half of what I paid. My sister was extremely upset as was I. The manager just wanted to hush us up because there were customers there and somehow made us believe Kelly blue book was wrong. Please think long and hard before buying a vehicle from here, especially trading in a vehicle you purchased brand new. They will put you in anything to make a commission!!! More

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Great people. Especially Vinny who helped me with getting the 2020 elentra. He had to pull some strings but was able to help me get it. the 2020 elentra. He had to pull some strings but was able to help me get it. More

by FSU9993 Verified Customer Verified Customer

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Got a fairly good deal on my 2020 Elantra. Paperwork time was a little long. Salesman was very friendly and ,I think worked hard to get the best price he could. I'd like to get someone to link me up s time was a little long. Salesman was very friendly and ,I think worked hard to get the best price he could. I'd like to get someone to link me up so I can use the remote start, etc from my Smart phone. Seems we tried but couldn't get it to happen. This is, I believe my 4th. Hyundai I've purchased there. So you must be doing something right. More

by AMAPAPA1 Verified Customer Verified Customer

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They greeted me right from the door, they reps there handle me with great care , and attentive to me as customer. Dope experience! Go Hyundai! handle me with great care , and attentive to me as customer. Dope experience! Go Hyundai! More

by Awesomepowers19 Verified Customer Verified Customer

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I can say I had a good experience with this dealership. They did go above and beyond my expectations when they took the car in for new inspection. I would recommend this dealership They did go above and beyond my expectations when they took the car in for new inspection. I would recommend this dealership More

by CAL1691 Verified Customer Verified Customer

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