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Vincent Vetere
368 Reviews
368 Reviews
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368 Reviews of Vincent Vetere
June 07, 2018
There's a good reason why I buy a Rallye Mercedes The service department is very accommodating. The service performed is excellent and scheduled for your convenience. They are very neat and return you The service department is very accommodating. The service performed is excellent and scheduled for your convenience. They are very neat and return your car in absolute clean condition. My service rep and the loaner car rep were very professional and courteous. More
by SEACLIFFARTIST
Verified CustomerOther Employees Tagged: The loaner car agent whose name I can't remember.
June 07, 2018
Ridiculous part prices My 2011, 22k Miles SL550 was prepped before purchase (from Helms Brothers) beautifully, but the protective application was placed on the PLASTIC FRAMI My 2011, 22k Miles SL550 was prepped before purchase (from Helms Brothers) beautifully, but the protective application was placed on the PLASTIC FRAMING on either side of the rear window, producing a cosmetic discoloration. Excellent service rep Vincent Vetere took photos and sent to MBCorporate returning the news that the protective coating DOESN’T apply to plastic parts, only metal painted parts. Cost to replace two PLASTIC REAR WINDOW FRAMES just short of $450. More
by DOCTORMARKS51
May 29, 2018
Excellent service Always greeted with smile. They do their very best to make sure you are having to wait the shortest time possible. Always looking to make your car se Always greeted with smile. They do their very best to make sure you are having to wait the shortest time possible. Always looking to make your car service a good experience. More
by CGLOGOWER1
Other Employees Tagged: Jeff Friedberg, Tom Walton, Gene. (Financial)
May 22, 2018
oil change and regular service, replaced front passenger tir all work completed to my satisfaction, done according to what we discussed and at a fair price. Vincent is knowledgeable and keeps me updated if there all work completed to my satisfaction, done according to what we discussed and at a fair price. Vincent is knowledgeable and keeps me updated if there is anything wrong with the car. More
by NASABBATINI
May 10, 2018
A first-class operation Rallye service is on the highest level possible. Quick turnaround during dropoff, Beautiful lounge area. Rallye does great work. Easily accessible loc Rallye service is on the highest level possible. Quick turnaround during dropoff, Beautiful lounge area. Rallye does great work. Easily accessible location. They strive to please and succeed. More
by READABC1
Other Employees Tagged: Charles Ludemann
May 07, 2018
Went in for an inspection $83 later for windshield wipers that were allegedly old, I left. I replaced the wipers myself in September 2017 and the car hasn't been driven much s $83 later for windshield wipers that were allegedly old, I left. I replaced the wipers myself in September 2017 and the car hasn't been driven much since then. After waiting quite a bit of time, I was presented with "findings", which included new wipers at a cost of $50 something for the wipers and $30 something for installation. I was told the car wouldn't pass inspection without the wipers being replaced. The wipers were not bad since (1) I know when I replaced them and (2) I used them that morning on the way to the dealership. There is a reason why I stay away from dealerships for service and this is it in a microcosm. Lesson learned. More
by PETERSAMAAN
May 05, 2018
Rallye review When ever i see a person driving down the road in a car that says courtesy vehicle in the back window, I cant help but to feel embarrassed for the cus When ever i see a person driving down the road in a car that says courtesy vehicle in the back window, I cant help but to feel embarrassed for the customer and shame for the dealer who finds it necessary to advertise to the world that this customers car is in the shop being worked on. Not good optics!!! People dont think of simple maintenance when they see a loner car, they think the car is in the shop for a major repair (Making it appear that their cars are unreliable). It doesn't matter if its an oil change or not, it just doesnt look good. PERIOD!!! Thats one of the many reasons why I like Rallye. They dont embarrass me by advertising their loner car program at my expense. Nobody needs to know my car is in the shop but me. Rallye is the best dealer just based on this alone, not to mention the excellent service. I wish i can remember the names of all the people that helped me. They were all nice, so “thanks to everyone”. More
by KENYCANDO
Other Employees Tagged: Tom Walton
May 04, 2018
Going beyond Stuck on the road with a blown out tire at 6 pm on a Tuesday evening ...... Call my Ralley salesman Lou Vederosa , who immediately put a plan in place Stuck on the road with a blown out tire at 6 pm on a Tuesday evening ...... Call my Ralley salesman Lou Vederosa , who immediately put a plan in place that picked up the car ,brought it back to shop (after hours ) had the team replace the tire & had me back on the road in time for a late dinner...... That's what I call stepping up More
by HDPDESIGN
Other Employees Tagged: Lou Verderosa , Kevin Park
May 02, 2018
Outstanding!! Just took delivery of my 6th car from Rallye and again, Larry Greco was right on point. Found me the car I wanted, delivered on time and priced it rig Just took delivery of my 6th car from Rallye and again, Larry Greco was right on point. Found me the car I wanted, delivered on time and priced it right too. He's my go to guy and wouldn't think of purchasing from anyone else. Also, Steve Paladino took as much time as I needed to describe all of the features and how to use them. I'm more than pleased! Also took in my other Mercedes for service and Vince Vetere came to the rescue again. Thank you guys. More
by jmauceri
Other Employees Tagged: Larry Greco, Stephen Paladino
April 30, 2018
Service experience My service rep Vincent is very nice and helpful! I am very satisfied with my new tire. The dealership was very accommodating and still honored my visi My service rep Vincent is very nice and helpful! I am very satisfied with my new tire. The dealership was very accommodating and still honored my visit even though I was late due to my flat tire. Additionally, I was able to use a loaner vehicle to take my daughter to her dentist appointment while they worked on my car. Thank you so much. More
by drjvrobinson
