Vincent Lor
Vincent Lor at Heiser Toyota

Vincent Lor | Page 6

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Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
717 Reviews
4.7

717 Reviews

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717 Reviews of Vincent Lor

October 30, 2024

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Employee Rating

The dealer performed routine maintenance and inspection as part of the 10k mile checkup. Everything was fine but, the morning after, while driving in the dark, I realized they had switched the headlight fr More

by fehl_mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 02, 2024

Heiser Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Mark, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 24, 2024

Dealership Rating
Employee Rating

They bend over backwards to accommodate customers,times got tough and they motored on with out skipping a beat love this dealership More

by CLUBSPRINT92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lowther , Christopher Dixon, This lady was managing things don’t know her name but she made everything right

Oct 24, 2024

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 23, 2024

Dealership Rating
Employee Rating

This is my favorite local dealer. They always are able to get me in on short notice and accommodate my needs. I’ve been coming here for years and I trust them dearly More

by JasonRichards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lowther , Christopher Dixon

Oct 23, 2024

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team, Jason. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 10, 2024

Dealership Rating
Employee Rating

The service is always fast and friendly. Everyone is very polite and helpful. And it’s always nice to see the same people each time I go there. More

by ngmiller23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lowther, Lori Gong , Christopher Dixon, Matt Foti, Peter Miszewski, Joshua Porter

Oct 11, 2024

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 04, 2024

Dealership Rating
Employee Rating

I've been driving great since the year 2017 a new truck every 3 years I enjoy each truck More

by miaturner772
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Jakub Kania, Tom Lowther, Lori Gong , Christopher Dixon, Matt Foti, Colt Grandstaff, Peter Miszewski, Joshua Porter

Oct 06, 2024

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 28, 2024

Dealership Rating
Employee Rating

Vince is always helpful! Thank you for making sure we’re always taken care of! Thank you again. More

by Liz414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Tom Lowther

Sep 29, 2024

Heiser Toyota responded

Liz, It's great to hear that Vince and our team were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 26, 2024

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Employee Rating

I don't know how to write the English but I know you're service wad good More

by yangon200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas, Alex Hall, Lorri Aiono-Dimoff, Jordan Christian, Tom Lowther , Christopher Dixon, Amanda Millonzi, Peter Miszewski, David Xiong

Sep 27, 2024

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 20, 2024

Dealership Rating
Employee Rating

Love to get my oil change from Heiser Toyota. Their services are perfect. Thank you More

by GERLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lowther, Lori Gong , Christopher Dixon, Matt Foti, Peter Miszewski, Joshua Porter

Sep 21, 2024

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 15, 2024

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Employee Rating

They were very helpful and timely by the way they did and completed the job More

by wj334950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania, Tom Lowther, Lori Gong , Christopher Dixon, Matt Foti, Christopher Graesing, Colt Grandstaff, Peter Miszewski, Joshua Porter

Sep 16, 2024

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 10, 2024

Dealership Rating
Employee Rating

Customer service was the best I have ever had at any business. The gentleman who assisted me was 5 star in understanding, educating, and resolving the issue I had with my Avalon. More

by TBUCHHOLZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2024

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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