There service very good and all staff helpful with the
customer.
customer.
More
by harpreetsidhu
Verified Customer
Verified Customer
Jul 01, 2021 -
Heiser Toyota responded
Dear Valued Customer,
Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
We bring two vehicles in to Heiser for regular service.
Always a good experience.
Always a good experience.
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by CHERYL9295
Verified Customer
Verified Customer
Other Employees Tagged:
Joe Kuckuk
, Shane Albrecht
Jun 28, 2021 -
Heiser Toyota responded
Dear Cheryl,
Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
The staff were courteous and professional. Vincent in the
service department adjusted the work order when I showed him the coupon that I received. ( I first went to the cashier who directed me back to the se
service department adjusted the work order when I showed him the coupon that I received. ( I first went to the cashier who directed me back to the service department.
More
by SJBEARDEDCOLLIES
Verified Customer
Verified Customer
Jun 28, 2021 -
Heiser Toyota responded
Dear Valued Customer,
Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
Thank you I have air now it’s been hot when I have to
travel if anything goes wrong again I will take it to you
travel if anything goes wrong again I will take it to you
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by Cruz Méndez
Verified Customer
Verified Customer
Other Employees Tagged:
Joe Kuckuk
, Shane Albrecht, Bob Arciszewski, Matthew Brensel, Mike Marx, Noah Patnode
Jun 21, 2021 -
Heiser Toyota responded
Dear Cruz,
Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
Jun 21, 2021 -
Cruz Méndez responded
Fast and great work thank you
Vincent was AMAZING! He helped me decide what services
were needed now, what were needed later, and how to prioritize them. I felt like I was getting more bang for my buck. He was kind, clear, and thoroug
were needed now, what were needed later, and how to prioritize them. I felt like I was getting more bang for my buck. He was kind, clear, and thorough.
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by ELIZABETHAKUHN
Verified Customer
Verified Customer
Jun 15, 2021 -
Heiser Toyota responded
Dear Elizabeth,
Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
Very courteous and efficient. It was done on time. I
appreciate the free car wash and the service coupons I find on line. Thank you
appreciate the free car wash and the service coupons I find on line. Thank you
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by bobcare2006
Verified Customer
Verified Customer
Jun 10, 2021 -
Heiser Toyota responded
Dear Bob,
Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
I am a big stickler for great customer service. Vincent
was friendly, polite and pleasant. He got me back on the road in no time!
was friendly, polite and pleasant. He got me back on the road in no time!
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by SCRIDGEWAY
Verified Customer
Verified Customer
Jun 10, 2021 -
Heiser Toyota responded
Dear Valued Customer,
Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
Always prompt, honest and fair. Best dealership service
department I’ve encountered in decades of driving. They’ve kept me advised of things like tire wear, etc., so I can be planning ahead and not surpris
department I’ve encountered in decades of driving. They’ve kept me advised of things like tire wear, etc., so I can be planning ahead and not surprised down the road.
More
by BTUENGR310
Verified Customer
Verified Customer
Jun 10, 2021 -
Heiser Toyota responded
Dear Valued Customer,
Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
Service was fast, friendly, and efficient. Vincent
explained everything very well and answered my questions. He made me feel very welcome. Thank you very much.
explained everything very well and answered my questions. He made me feel very welcome. Thank you very much.
More
by Gtimm
Verified Customer
Verified Customer
Jun 10, 2021 -
Heiser Toyota responded
Dear Valued Customer,
Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
I’d leave zero stars if I could. Have taken my car there
twice for a cleaning and both times they failed to actually clean it completely. I was told I’d have someone call me and over a week later I still h
twice for a cleaning and both times they failed to actually clean it completely. I was told I’d have someone call me and over a week later I still haven’t spoken directly to anyone. I’ve left 2 voicemails that have gone unanswered. If you want your car cleaned properly take it somewhere else.
More
by EARTH_2_ICE
Verified Customer
Verified Customer
Other Employees Tagged:
Joe Kuckuk
, Shane Albrecht, Bob Arciszewski, Jason Kent, Mike Marx, Noah Patnode
Jun 10, 2021 -
Heiser Toyota responded
Dear Valued Customer,
Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Jason Kent by phone at 414-586-7135 or by email at Jason.kent@heiser.com so we can better understand what happened during your experience.
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