Vincent Lor
Vincent Lor at Heiser Toyota

Vincent Lor | Page 22

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Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
716 Reviews
4.7

716 Reviews

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716 Reviews of Vincent Lor

July 16, 2023

Dealership Rating
Employee Rating

I bought my Tacoma at Heiser 7 years ago and have had it serviced there every five thousand miles or so and have never had any complaints with them. More

by dpwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Garski

Jul 17, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 15, 2023

Dealership Rating
Employee Rating

The service writer looked for discounts and applied all applicable discounts for my service, saving me some money. More

by JILLPOSTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

Jul 17, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 15, 2023

Dealership Rating
Employee Rating

Excellent services. I feel confident in the service to my car and I like the attentions. More

by GTEJEDAH08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

Jul 17, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 14, 2023

Dealership Rating
Employee Rating

Excellent service and advisers. They let me know that an opportunity opened up to change my oil and rotate my tires on a Saturday. Much appreciated thank you! More

by Kirgues, roger 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 14, 2023

Dealership Rating
Employee Rating

Great customer services and timely service. Front desk staff were friendly and attentive. Fantastic job. More

by ARKANGELOCHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

Jul 17, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 13, 2023

Dealership Rating
Employee Rating

Quick and efficient service the oil change was done in an hour. Will come back again More

by MIKE@MRPSTIRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

Jul 17, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 13, 2023

Dealership Rating
Employee Rating

Great service fast and responsive. I appreciate the great service and quick response to my concerns More

by KING.BYRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

Jul 17, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 13, 2023

Dealership Rating
Employee Rating

I thank them for finding the problem with my car and for not charging me More

by QUEENDARL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 12, 2023

Dealership Rating
Employee Rating

The service dept used to be great, but now it’s next to impossible to schedule an appointment and routine maintenance takes 2-3 hours to complete. A oil change or tire rotation can be a whole afternoon eve More

by AARONROBBINS39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Kuckuk

Jul 17, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the Service Manager in an effort to better our business and employees.

July 12, 2023

Dealership Rating
Employee Rating

Prompt timely and accurate service despite being overloaded due to a computer glitch Which didn’t tally on line service requests! More

by FREDBART1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

Jul 17, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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