Victoria Akey | Page 2

Justin for Service this time. And as usual, it was done quickly and very professionally. And as usual, it was done quickly and very professionally. More

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Victoria Akey provided unbelievable great service! Overall experience was good but Victoria outpaced all levels of expectations! Overall experience was good but Victoria outpaced all levels of expectations! More

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Everyone is very friendly and helpful. Kevin in service and Cody in sales always take care of me Kevin in service and Cody in sales always take care of me More

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Victoria is a great service agent. She is always get the vehicle repaired on time. She is always get the vehicle repaired on time. More

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Great dealership! The dealership is very clean, nice in appearance, and the customer service was excellent! My first time there, and the customer service rep I was wor The dealership is very clean, nice in appearance, and the customer service was excellent! My first time there, and the customer service rep I was working with Victoria was very patient and kind, she made me feel comfortable there, and made sure to show me around the big dealership. My car was done in the time frame I was told, so I was very pleased about that. I will be going back to this dealership, and recommending them to others. More

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LaFontaine in Highland has always provided me. with great customer service. They were able to get my vehicle in for maintenance with a short notice. with great customer service. They were able to get my vehicle in for maintenance with a short notice. More

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Nathan Stec and his team are amazing! They go above and beyond what you would expect out of a dealership when it comes to understanding communication & working together to get an issue re They go above and beyond what you would expect out of a dealership when it comes to understanding communication & working together to get an issue resolved. Lafontaine is where I'm sending my people ! More

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My service there was very quick and professional, and upon picking up my car I had extra questions that were answered very promptly and accurately thank you upon picking up my car I had extra questions that were answered very promptly and accurately thank you More

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I had a more negative review written because of an issue that I had with a service done on my vehicle at this Dealership. The biggest part of the problem was a lack of communication. Today (9/30/25) Mr. R that I had with a service done on my vehicle at this Dealership. The biggest part of the problem was a lack of communication. Today (9/30/25) Mr. Ruck from the Dealership contacted me. I still am not completely satisfied with the situation, but ALOT more satisfied then before I talked to him. After talking to Mr. Ruck, I am willing to give the Dealership a second chance because his actions. Hopefully this issue was a learning exercise for everyone involved. So here is my updated review. More

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My navigation system went out on my 2020 Arcadia and also the usb charging port. So my wife took car in over a year ago to have them check out why. They had it for five mins and said she needed a new media the usb charging port. So my wife took car in over a year ago to have them check out why. They had it for five mins and said she needed a new media card for around $500 , dumb The USB ports are not connected to the card , they only share a fuse , they didn’t bother to check. Through searching Ai , they explained the problems and I find this dealership did a terrible analogy of the problems. When I called today they tried thee old you never brought it here. So they lie as well when you corner them. I going to look further into how to hold them responsible for their lack of concern. More

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