Victor Reynoso
Victor Reynoso at Elk Grove Toyota

Victor Reynoso | Page 9

Express Service Manager

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

Contact Me
4.9
103 Reviews

Hi my name is Victor Reynoso. I was born and raised in Sacramento and a father of 2. I love spending time with my family. I love golfing, camping, and all outdoor sports. My hobby is collecting watches and cooking.

Dealership Experience

23 yrs

Industry Experience

24 yrs, 2 mos

Specialties & Trainings

Service Advisor Excellance Award

Customer Service

View more specialties & trainings
4.9

103 Reviews

Write a Review

103 Reviews of Victor Reynoso

July 22, 2015

Dealership Rating

4th vehicle purchased I have always dealt with Elk Grove Toyota. Every time it's been a great experience when they are working with you on a new vehicle, service , and fin More

by 1SG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Debbie Jaynes , Samir Khan

Aug 17, 2015

Elk Grove Toyota responded

I would like to start off by saying thank you for being a loyal customer! We appreciate your business and glad we can meet all your requirements when you visit us! I will pass on your positive review to all our sales and servicing employees. Thank you again, Frances Siria Customer Relations Manager

July 13, 2015

Dealership Rating

Customer service Was very happy with the quick greeting and swift process of necessary paperwork. Also received a phone call to come pick up car. Sometimes I have to c More

by Sweeny, P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2015

Elk Grove Toyota responded

Thank you for the review. Quick, thorough, and exceptional customer service is what we strive to give. We strive for each customer to have great over all experience for the life of their vehicle. Glad you are one of our valued customers. We look forward to continuing to offer you excellent customer care in our service, parts and sales departments. Frances Siria Customer Relations Manager

June 26, 2015

Dealership Rating

Expensive Mistake Due to my own neglect I caused all my warning lights to turn on (I have a Prius) I will not be repeating that mistake as it cost a lot of time and mon More

by EmptyTankMistake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reception Wed June 25th AM

Jul 08, 2015

Elk Grove Toyota responded

EmptyTankMistake, We are glad we were able to get you in and out of here in a timely manner. Victor is an amazing employee here and we are beyond delighted that he was able to make your stressful situation much easier. Please visit us again for your next servicing. Yours Sincerly, Mark Fusselman General Manager

June 22, 2015

Dealership Rating

Outstanding service visit I have visited several dealerships in the Northern California area and Elk Grove Toyota is one of the very best. They treat me like I am a valued cust More

by dallas1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2015

Elk Grove Toyota responded

Thank you for taking time to post a review on our dealership and your experience. We strive to offer each and every customer a truly exceptional experience. We look forward to seeing you again soon! Frances Siria Customer Relations Manager

May 20, 2015

Dealership Rating

Excellent customer service I called to schedule an appointment, I was in and out. The staff treated me with excellent customer service. My car runs great. Thank you Elk Grove More

by Xenazaniah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2015

Elk Grove Toyota responded

Thank you for taking the time to review your experience with us. We strive to offer our customers a stress free and exceptionally pleasant experience at Elk Grove Toyota. I am so glad to see the outcome in it action with your feedback. We look forward to continuing to offer you excellent customer care in our service department. Frances Siria Customer Relations Manager

May 20, 2015

Dealership Rating

Major repair of my 4 - runner A lot of work had to be done to my 4-runner so I was authorized a rental car. Everything went well except the wrong radiator was delivered so it took More

by cahandyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2015

Elk Grove Toyota responded

Thank you for the review. I am delighted to learn that you have enjoyed your service visit! We look forward to welcoming you back to Elk Grove Toyota, hopefully soon. Yours sincerely, Frances Siria Customer Relations Manager

May 06, 2015

Dealership Rating

25 year relationship with this dealership During my 25 year relationship with this dealership I have purchased four vehicles and continue to have the vehicles maintained by the dealer's servic More

by Ralexjuarez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jason Bruecker, Brian Chase, Fred Daniels, Rocky Deavers, Nicholas Kersten

Aug 30, 2015

Elk Grove Toyota responded

Thank you so much for sharing your positive experiences here online. We are so happy to have you as a loyal customer and truly do appreciate your loyalty. I am so thrilled to know you are treated well here at our dealership. I will pass your kind words on to our service department as well as our entire staff here at Elk Grove Toyota Scion. We look forward to seeing you again soon! Your sincerely, Frances Siria Customer Relations Manager

April 24, 2015

Dealership Rating

Good Experience I had a good experience here at Elk Grove Toyota. Baljinder really worked with me to get the right car and right price. I am extremely happy with my More

by AmanP.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Thorpe, Baljinder Singh

May 13, 2015

Elk Grove Toyota responded

Thank you for your review. Glad to hear Baljinder and Victor were able to offer you their usual great customer experience. We have a truly exceptional team here. Enjoy many memories in your new Prius V. We look forward to being your vehicle service provider as well. See you soon in the service drive. Don't forget to make an appointment to use your Toyota Care. Sincerely, Frances Siria - Customer Relations Manager

April 02, 2015

Dealership Rating

Great Dealership We have been customers of Elk Grove Toyota for over 25 years. They have always provided us with excellent customer service in all departments and bec More

by truckguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Aldrete, Chris Knight, Ahmad Mojaddedi, Leslie Riola, Andrew at the body shop

Apr 07, 2015

Elk Grove Toyota responded

We are honored we can earn your loyalty. Thank you for being our customer!

March 06, 2015

Dealership Rating

Exceptional service Having my car serviced has never been a joyful experience. However; taking my car to Elk Grove Toyota is the closest thing to joy I have yet experien More

by jmacias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Romy Cruz , Anthony Aldrete, Chris Knight

Mar 11, 2015

Elk Grove Toyota responded

Thanks we love to hear that kind of feed back. Thank you for your positive review! I am delighted to hear that your experiences at our dealership have been excellent and our staff took great care of you. I appreciate your favorable comments on our sales staff, and I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Elk Grove Toyota. Yours sincerely, Frances Siria - Customer Relations Manager

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