Uzma Shafqat | Page 43

Repete customer still satisified I was in good hands from the start. I had never worked with Uzma, but she followed up and knew what I wanted, and was very patient and took the time t I was in good hands from the start. I had never worked with Uzma, but she followed up and knew what I wanted, and was very patient and took the time to answer my questions. She was ready both when I picked up the SRX(paperwork and all) and stopped back for my "technical update". Glen was great and went out of his way to save me money on a tax glitch. I always like to see the"Boss" around and involved. I guess since I had the car titled if Florida I could have purchased it there, but, I'm glad to stay with Kelly. THANKS ALL, JEFF M LAWRENCE More

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Excellent Customer Service! From the minute I walked towards their front door Mr Kelly was there to greet me. This made me feel very welcome! Then Uzma was there to take care of From the minute I walked towards their front door Mr Kelly was there to greet me. This made me feel very welcome! Then Uzma was there to take care of me. She was very helpful every step of the way. I am now a proud owner of a like new 2007 DTS. I would highly recommend this Dealership. I was rather impressed with their Customer Service!! More

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Great people This is my second leased Cadillac with the Kelly dealership. With the first lease not going as planned due to some issues with the vehicle, the TEAM This is my second leased Cadillac with the Kelly dealership. With the first lease not going as planned due to some issues with the vehicle, the TEAM at Kelly Cadillac reacted in a manner in which all dealerships should act. It was first class all the way. Geoff and his staff not only stand by the product that they are selling, but they stand up for the customer in every way possible. I didn't feel like I was buying another car from a dealership, instead, it felt like I was buying a car from a friend. From Geoff, Allan and Uzma in sales to Lynn, Doug and Scott in service, this TEAM acts as one and is always available for the customer and their needs. More

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Excellent experience. This is my second purchase. Highly recommend for both sales and service. Feel very taken care of, they go over and above. My dealership for sure!! This is my second purchase. Highly recommend for both sales and service. Feel very taken care of, they go over and above. My dealership for sure!! More

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Friendly, Courteous Staff I had been searching for a used vehicle for quite a few weeks when I found the SUV I was looking for at Kelly Cadillac via a third party website. I de I had been searching for a used vehicle for quite a few weeks when I found the SUV I was looking for at Kelly Cadillac via a third party website. I dealt with Uzma from my initial call and she was so courteous and helpful, she made the sometime trying car buying experience a pleasure. More

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New Experience We were not familiar with the dealership, but bought a car there on our first visit because of the great deal and friendly courteous people. We were not familiar with the dealership, but bought a car there on our first visit because of the great deal and friendly courteous people. More

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Recent Car Purchase I was extrmely pleased with my car buying experience yesterday. It was painless and went very smoothly. .Servcie package is excellent and so convenie I was extrmely pleased with my car buying experience yesterday. It was painless and went very smoothly. .Servcie package is excellent and so convenient with pick up of owners vehicle and loaner car provided even for residents of Maryland.. Few dealers offer that service. More

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Sales Person She was very helpful, pleasant, friendly and knowledgeable. We were not even looking for a car that day. We were down at Kelly's for service on our 2 She was very helpful, pleasant, friendly and knowledgeable. We were not even looking for a car that day. We were down at Kelly's for service on our 2005 CTS. The 2012 CTS that we bought was very clean and was just the color we were looking. She was a great help for us to decide to buy the car. . More

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A quality dealership in all aspects Uzma exhibited a professional approach from our first meeting, she was extremely knowledgable about all the car's features and, upon delivery, took th Uzma exhibited a professional approach from our first meeting, she was extremely knowledgable about all the car's features and, upon delivery, took the time to insure that I understood everything about the XTS I was buying; overall a very pleasant experience and it felt good to get back to a Cadillac. Allen Hartz is an efficient and smiling deal closer; good person to head up the floor activities. Glenn has a thorough no-nonsense approach to the closing paper process that, having been in business at the helm of companies, I appreciated very much. More

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Professional, Awesome, Personal Experience A Cadillac! A KELLY CADILLAC! I requested a new license plate holder because I wanted the Kelly dealership to be "advertised" as polished as the A Cadillac! A KELLY CADILLAC! I requested a new license plate holder because I wanted the Kelly dealership to be "advertised" as polished as the experience of the purchasing process. I did an online search of vehicles. I found my new car and requested an appointment. My only mistake: I should have done an online search of dealerships! What value is an amazing vehicle without the best team to support the vehicle and the buyer? More

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