Ue Vang | Page 47
Service Advisor
White Bear Acura Subaru
3525 N Highway 61
Vadnais Heights, MN 55110
503 Reviews
Write a Review503 Reviews of Ue Vang
May 07, 2018
Quick and Thorough I was in for a quick oil change and to look over a few things and I was really pleased. Great staff, nice waiting area, and in and out within 45 minut I was in for a quick oil change and to look over a few things and I was really pleased. Great staff, nice waiting area, and in and out within 45 minutes as promised. More
May 05, 2018
Crosstrek service Quick service, Ue Vang described in detail work performed on my Crosstrek. Ue explained future service needed on my Crosstrek also. Carwash is alway Quick service, Ue Vang described in detail work performed on my Crosstrek. Ue explained future service needed on my Crosstrek also. Carwash is always a plus. More
May 04, 2018
Service appointment went beyond expectations Mr. Vang at the service department quickly checked me in and went beyond what was expected -- like having my mud covered front floor mats washed! Ever Mr. Vang at the service department quickly checked me in and went beyond what was expected -- like having my mud covered front floor mats washed! Everyone was polite and cheerful and helpful. He did not even crack a smile when he showed me I could pull down the hatch with the hand pocket on the inside of the hatch door. I felt a bit stupid :) I had been wondering what to do since I was so short I could not reach the top to close it. More
May 02, 2018
Conistantly above average service Thank you for the service you performed on my Outback. I also very much appreciate your followup. I spent many hours of my life in service department Thank you for the service you performed on my Outback. I also very much appreciate your followup. I spent many hours of my life in service departments and have never been as happy as I am with Whitebear Subaru. BTW, I also really appreciate the complimentary car wash and vacuum. Your entire operation consistently exceeds my expectations with every level of every visit More
April 30, 2018
Great to work with They were easy to work with and relatively quick with the service. There was no upselling, and the team was knowledgeable and friendly. I would recomm They were easy to work with and relatively quick with the service. There was no upselling, and the team was knowledgeable and friendly. I would recommend. More
April 30, 2018
Timely and courteous service Service was completed in the time estimated. Pleasant waiting room and coffee was good.They explained another problem they found but went with my deci Service was completed in the time estimated. Pleasant waiting room and coffee was good.They explained another problem they found but went with my decision to ignore it. More
Other Employees Tagged: James Burton
April 29, 2018
Great experience, every time. Ue got me in and out quickly at the express service lane, even though I did not have an appointment. I highly recommend this service center and Ue. Ue got me in and out quickly at the express service lane, even though I did not have an appointment. I highly recommend this service center and Ue. More
April 29, 2018
Great customer service I trust these people to take good care of my car. They are upfront, honest, and do great work. Will bring my car there again. I trust these people to take good care of my car. They are upfront, honest, and do great work. Will bring my car there again. More
April 28, 2018
Attentive and Informative This facility is excellent, the staff making appointments are positive and efficient, and the service people who meet you and get the work started are This facility is excellent, the staff making appointments are positive and efficient, and the service people who meet you and get the work started are attentive and informative. I appreciated NOT being strong-armed into giving the service person a 10 when receiving a call or email. I used to hate this part and stopped rating at all. We are Subaru folks and have many reasons to stay with White Bear. More
April 28, 2018
Always happy with them I arrived about 45 minutes early, as an earlier stop had been much quicker than expected. Nonetheless they took me right in and went to work. I happ I arrived about 45 minutes early, as an earlier stop had been much quicker than expected. Nonetheless they took me right in and went to work. I happily enjoyed the lounge. The coffee machine looked to be a challenge, but an employee kindly took time to talk me through it when he saw me hesitating. And the resulting product delicious. Ue was very careful to make sure everything was correct on the service order. Oil change and tire rotation were done very quickly, my car got a seriously needed bath, and I was happily on my way. I'll be back as needed, and likely will buy another Subaru when this one needs retired. My son's families also have Subarus - total of 7 at last count. More
Other Employees Tagged: I also met the gentleman who was to do the work on my car, but don't see his name on the list. Chong or Chang?

